What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your air conditioner needs repair at your Richmond home and you have no idea what to expect. It’s daunting enough to let an air conditioner repair technician into your home, but then to not know what exactly they’re going to do could add a whole other level of concern. But fear not! Eveready Service Experts is here to fill you in on the standard air conditioner repair process so you can be informed when an expert AC service technician needs to visit your home.

AC Repair Starts Simple

When the service tech arrives, the first thing they should do is ask to see the thermostat. It might sound silly, but they need to inspect it to verify that it’s not merely a thermostat settings issue. The service tech will verify the thermostat is flipped to cool and then decrease the temperature to see if that will trigger the air conditioning system. A flawed or incorrectly connected wire could be the only thing that’s keeping you from a comfortable home.

If there is still an issue, the technician may ask you to see the circuit breaker box. They will probably flip the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The technician will then likely request to see the air conditioner. Same as a doctor, the repairman will commence their trial and error testing process. There are many things that could be the culprit of an A/C system that isn’t running properly, and it’s up the technician to inspect all the possible sources starting from the most normal issues to the least. This process could take anywhere from 5 to 60 minutes or more.

During the AC diagnosis, they will likely check the air filter to verify it’s not blocked or in need of replacing. They will examine the AC refrigerant levels, confirm the air condenser fan is rotating properly, make sure that the size of your AC is appropriate for the size of your house, and inspect the safety controls, wiring, and electronics.

Have answers, will fix

Once the air conditioner technician has determined the issue, he should explain all your choices to you. The conversation will usually start with the repairman explaining what the issue is, what part (if any) failed, how or why it went out, and what that part does for your air conditioning system.

The repairman will then go into your courses of action, which will entail changing out the part and fixing the issue, but might also include upgrading parts of the AC system, the AC itself, or your complete heating and AC system. In some cases, it may make more sense to invest in a whole new heating and AC system, specifically if the air conditioner is past its prime, or susceptible to breaking down again and end up with you spending more on AC repairs in the end. The service tech will go over how much time, effort, and cost it will take to fix the issue.

The repairman might now explain what could have avoided the trouble or part failure and how to keep a future issue. This usually includes proactive maintenance, which not only helps avoid an AC breakdown, but in most cases also keeps your AC system’s warranty valid. Most expert AC repair companies will offer an annual service plan so you don’t have to think about making future HVAC tune-up appointments for your home.

At the end, they will explain the process for repairing the failed part or fixing the trouble. If you decide that AC repair is better for you than buying an upgraded A/C system, the service tech will order any parts necessary and schedule your next appointment to fix your AC. Or, if the part needed is already handy on their vehicle, they will move forward with the air conditioning repair work with your approval.

Remember that throughout Richmond you’re in good hands with Eveready Service Experts . Our service techs are ACE-certified and have received extensive background checks so you can feel comfortable with the technicians we send into your home. If you ever think of any questions about your A/C system or what to expect with your AC repair, give us a call 24/7 at 804-548-4480 and we’ll be happy to walk you through the process.

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