"Technican always on time, polite,very knowledgeable of their work, shows interest in what I may need to do next."
"Responsive, prompt, courteous"
"The technician is courteous, thoughtful and competent."
"Completed what was required with proficiency and professionally."
"Technician arrived on time, was polite, did his job."
"on time. courteous, well mannered, polite"
"always get great service"
"Tech was very polite and informative."
"Really liked Stephan Epperson. I watched him work. He was thorough, he answered questions and I could understand what he was explaining,he gave me good advice."
"Service was efficient and professional."
"Polite,confident, on time, did the job!"
"Excellent work and courteous worker"
"Technician was prompt and efficient."
this young man was polite, He explained what he was doing and gave very good advice."
"The technician was on time, polite, knowledgeable, had the necessary filter, and wasted no time."
"Eric Mills responded in a professional and expert manner completing a critical plumbing repair with minimal disruption to the household. Eric is one of the best technicia..."
"The technician was polite and courteous. He called to let me know that he was on the way. He explain to me what the problem was and gave me a price before doing the work."
"On time, courteous, covered his feet before entering."
"The technician was polite and friendly. He explain a future problem I might have soon."
"He did a wonderful job and was very pleasant."
"technician was courteous and did a great job. He provided good answers to my questions as well."
"Arrived on time and the service did not take very long."
"The servicer came and did his checks promptly and departed.
No fuss, no muss."
"Professional as always! Quick response from company. Quick diagnosis and repair from technician. Arthur is always professional, knowledgeable, and a pleasure to greet a..."
"I have been a customer of Eveready since 1996 and have always
had courteous service technicians at my home. always leave everything neat and ask my opinion if everything..."
"Very courteous. And efficient. "
"Very polite, fast service, very knowledgeable"
"Excellent tech, very respectful of my home, took time answering my questiins"
"The technician arrived right on time and got right to work."
"Our upstairs system was not working during one of the hottest spells we have had. Eveready came out immediately and fixed the problem!"
"Eric was great as always ..
Very helpful :)"
"Service person was on time and service was satisfactory."
"He knew his job and made our unit work better."
"The tech was on-time and efficient."
"Technician was very helpful and explained everything"
"Thought I had set up a system tune-up. Tech arrived with a sales rep. Took off top of unit and announced that it had a leak. Sales rep then proceeded to provide a workup..."
"Brandon, the Service Experts plumber who was sent to determine if we had a water leak in the main line, went out of his way to help us. He was extremely courteous and co..."
"The young man was very professional and neat "
"knowledgeable and got the job done thoroughly and quickly"
"The technician, Austin, arrived on time, was polite and explained what he needed to do. The receptionists who made my appointment and confirmed my appointment were also ..."
"Phone calls and appointments efficiently handled and service men are polite and thorough."
"Didn't do much to service my home and parts of very costly"
"Nice guy, courteous, went about his business though on a call for a while when he got here, finished maintenance procedure in due time, but leave garden hose spread where..."
"everything was professional "
"The technician was able to repair the outside water spigot and he did a very nice job with the repair. However, he was unable to find the outside access for the sewer li..."
"Kevin did a great job getting here on time, completing the work promptly, provided some useful suggestions, and left us confident in the HVAC system we have, despite its ..."
"The technician was excellent and provided wonderful service. He went way above to address the situation."
"He is always professional, prompt and courteous. Very knowledgeable!"
"Lead technician Brad and his assistant were courteous, knowledgeable, efficient, and respectful of our property."
"I like knowing the service is handled in a very professional and friendly manner. I am given a full description of what is involved and what I might need to expect regard..."
"Quality, professional service"
"Very pleasant and helpful. Did a good job"
"I've had a consistent issue that only seemed to occur at night. After several previous attempts to identify the issue during the day, Service Experts said call when it h..."
"from beginning when I called to the end of the technician ALL very efficient and very thorough
Brad also explained things very well to me & he was very patient"
"timely response to my ac being out and quick turnaround the next day on installing a UV lite. Also, tech took the time to explain the issues with the ac and also why the..."
"tech explained the problem,and repaired it."
"Technican was knowledgeable of his work, He answered my questions without hesitation. "
"Technician was not only young but was very efficient. His recommendations to us for possible future upgrades were very helpful down the road. I was favorably impressed!"
"The tech was very good."
"Technician was very pleasant and professional."
"professional, excellent work ,friendly technician & very knowledgeable"
"After the service I was told 4 pounds of the refrigerant had been added, which seemed plenty at the time. However after I paid for the repaired valve and the material I n..."
"Tech courtesy and explain things.
"He came, he cleaned the unit, and he replaced a dirty filter. Very respectful in his appearance and demeanor."
"The tech was friendly, efficient, knowledgeable, and competent."
"the outside faucet was replaced, but the system is still wobbly."
"When Brad checks the system I know it is done right"
"I asked the tech. to take a look at the air return in the hall way upstairs ande he didn't . The silver tape that holds the filter to the main system was not put back for..."
"Service technician was on time, knowledgeable, pleasant, and very thorough in performing the service maintenance on my heat pumps"
"The technician was very thorough and very helpful."
"Did no service. Just tried to sell me a new a/c unit because mine is old."
"The technician was very helpful with some questions I had."
"What I havew come to expect."
"as usual the technician was great. I did want to express my dissatisfaction with the scheduling. I received a call around 5 pm the night before my appointment that that t..."
"Technician arrived on time. Was courteous and friendly, pleasant to deal with, and handled the call in a professional, knowledgeable, expeditious, and effective manner. ..."
"Work was done quickly and accurately."
"Professional service that quickly assessed and corrected the problem"
"your employee was very professional and knowledgeable. he was able to answer any concerns I asked. "
"Only small thing is that tech was unaware of need to replace my filter in advance and had to make a trip to get one. Over the years, some techs were aware and some not. S..."
"Timely service and helpful"
"Technician thorough & explained the problwem"
"the tech Brad is awesome. He is always courteous and explains things thoroughly"
"Arrived on time. Technician was very professional"
"Eveready promised service even though they were extremely busy. Other companies wanted to "fit" me in the next day. Joel showed up at 11:30 (approx) and didn't leave un..."
"technician was polite, courteous, and respectful, seem to be knowledgeable of my concerns"
"Technician appeared to know what he was doing and he explained several fine points to me before leaving."
"The technician seemed knowledgeable and courteous "
"quick diagnosis of problems with AC unit"
"Technician was very polite, thoughtfulness of my problem. answered questions and showed me what I needed to know."
"The technician, Joel explained air flow and how vents need to be opened/closed. He put a filter and removed filters from grills that should not have had them. He provid..."
"Still waiting for the county inspector to come out and give an okay on the gas line. It's been cold this week and I can't turn on the heat because the gas is not hooked ..."
"Technician was on time, pleasant and efficient."
"As a result of using the auger on the toilet, the finish was scratched."
"I turned on the upstairs a/c 12 days after my 4/17 semi-annual service (Austin) and it did not work. Had to place a service call (4/29). The technician (Clay) determined ..."
"Our technician was very professional and pleasant."
"Keith was very thorough, he advised us as he went along, made a few helpful suggestions"
"Tech was very professional. Did the job efficiently"
"Technician was courteous and efficient"
"The technician worked to get it right even though it was getting late- after 8pm"
"Steven is a very responsible and reliable person. He discovered the installation of our heat pump ductwork was not done properly, and ordered a re-installation. For maint..."
"Efficient service. All questions answered in satisfactory (or better) manner."
"The tech.. explained everything that he did."
"very informative tech. knew what he was doing."
"Service Tech was knowledgeable, courteous, prompt, and efficient."
"The service tech was polite and got the job done. He even took off his shoes at the door."
"He was on time, Did a good job. Was polite."
"The technician came in put shoe covers on, introduced himself and got right to work. He checked the heating unit carefully and then went outside to check our air conditi..."
"Great attitude and responded to my concerns. About #6 below, there was a LOT of confusion about making my appointment. The communication between your national office an..."
"Good work, good advice, help with an unrelated problem"
"The technician (Joel) did an enthusiastic job of washing the outdoor units, using my hose (permission given). In the process, his hose uprooted 3 young Nandina plants gro..."
"Quick and professional."
"The young man was very nice and polite. He was only up in the attic less than 10 minutes checking things. That concerned me. Usually it takes longer to be more thorough...."
"Technician was on time, courteous and performed the routine maintenance."
"Tech did good job;was friendly/polite; knew what to do and did it"
"good service located and corrected a problem with our heat pump just"
"The service was quick, the techs were polite and efficient. But there is a problem - there is a big leak creating a puddle next to the foundation."
"Tech is interesting in selling another service or parts"
"Tech was very professional. "
"I wished the technician had explained to me what he was doing."
"Very skilled Tech. Pleasant and quality work."
"THERE IS NO OTHER ANSWER"
"Did the job well and politely"
"Clay went above and beyond to help me with my power issues. Even called the next day to be sure that once the power was going that the heat came on properly. Greatly appr..."
"Technician was friendly and knowledgeable of the service that was required."
"Tech was prompt, courteous and efficient."
"The technician, Clay, went above and beyond to help me with my heat/power crisis. His help was greatly appreciated...he even called me on Saturday to check to if Dominion..."
"Techician was on time, professional and efficient."
"CAME EARLIER THAN OUR APPOINTMENT"
"done in professional manner"
"Prompt dependable service. Only thing we're lacking on this install is a programmable thermostat as we have on the other 2 systems. Scott Burroughs is on that."
"Everything went smoothly and I learned some things "
"On time & efficient service"
"Technician was very professional, efficient, and successfully fixed problem."
"Always room for improvement."
"because I thought he did a good job"
"The technician came out here despite it being late and even though was unable to fix the problem was very friendly and curteous."
"I don't come know what you did. No one came inside or replaced a filter that I know of. I didn't get any paperwork "
"Very nice and knowledgable service people"
"Provided excellent service"
"Technician was very courteous and explained what needed to be done and got it done."
"Technicians very nice and helpful, and very polite.Service is very reliable."
"Responded quickly. Problem was quickly explained and fixed."
"Techs were punctual, polite, professional "
"The technician did a great job and answered all my questions and explained my heating system very clearly - very positive."
"The technician arrived before the scheduled time. He was very familiar with the type of heat pump I have. He was very courteous and did an excellent job of servicing my ..."
"The technician worked very efficiently, was friendly and respectful.
We did have to reschedule several times.. because of other needs in the community.. this was a bit o..."
"Expert was polite, neat and efficient. He even made friends with the dogs."
"Feels like I end up spending a lot of money compared to neighbors in upkeep. This time it was $300 in UV bulbs. The system is relatively new. Technician is very nice and ..."
"NOBODY IS PERFECT...EVEN ME"
" 3 hours later than sched,but courteous and got the unit running.Dont think should be charged 84$ for getting the snow off the blades;this was effect of unit shutting dow..."
"Great service and quick"
"Eric provided the best possible technical service for the aged plumbing valves and piping conditions."
"The service tech arrived well within the time of agreed appt., he was very polite and professional and apprised me of the condition of each of my units ( 3 ) as soon as h..."
"The product lasted less than 12 hours before ceasing to work. "
"He was very efficient and professional."
"The tech was polite, on time and efficient."
"I was most upset because our furnace is less than 2 months old. I placed the call on Saturday and, due to weather, I was told they were not taking any service calls. I e..."
"He did everything necessary to keep my boiler working properly and did not try to sell me a new one!"
"I did not witness the technician remove the side cover from the outside unit or attach any meters as all others have in the past. I did not mention it because I did not w..."
"Jonathan arrived on time and completed the tune up in a reasonable amount of time. This is at least the second time that he has visited my home and each time he has been..."
"Spotted a problem and replaced defective part."
"Technician was courteous and quick."
"Arrived in timely manner, respected our home, did the job well and explained everything to us"
"The technician was professional and efficient.
"The service technician showed me where mold was beginning to grow on our unit and he suggested a UV light to keep the growth to a minimum. We had him install one."
"Pleasant service. On time. Did a good job."
"Stephen Had to come over after the previous two techs. didn't do what ther were supposed to do. He corrected the issue but I am very dissapointed that the other two techs..."
"Were here nice and early and got the job done quickly so I could get to work."
" Very professional and friendly."
"very courteous and informative "
"Technician was great. AC maintenance call should have been a lot earlier in season and not in July when AC breaks down. Furnace maintenance should be done in September. W..."
"Technician replaced blower motor in furnace for $1200 which was fine. However after installation he was unable to get the air conditioner to turn on. After an hour of "tr..."
"Would have been higher if problem was 100% resolved. Tech did a great job updating things that were not done correctly on the initial installation of our system."
"The service man did not check the fan in the furnace, just simply said we need a new furnace and a/c because it is icing up."
"The technician, Stephen Oh, was very courteous, thorough and gave a description of his work. He answered my questions and provided some tips on equipment care. "
"The service technician was very through "
"Brfent was iknowledgeable, professional and courteous"
"Technician was very courteous. "
"The service was done very efficiently and fast."
"Upgraded wiring to structure approved after the thermostat was originally installed. Answered many questions before I asked them. Provided instruction on changing humidif..."
"John Park explained what he was doing and why it was necessary."
"Quick and professional service."
"he was very professional, timely, courteous, and personable. "
"Stephen was extremely friendly and knowledgeable -- appreciated his thoroughness in checking the furnace and explaining the condition of various parts."
"Technician was very friendly, courteous and knowledgeable, and explained what he was doing every step of the way."
"very thorough furnace check up and provided me with an overview of the health of my furnace"
"I think Stephen Oh is a very professional and a good worker. First of all he was on time, and I also found him to be very courteous in covering up his shoes as he walked..."
"His work was completed very efficient and to my satisfaction."
"Technician was friendly,polite and answered my questions"
"Work was done efficiently and he arrived fairly quickly"
"A well informed and very pleasant person who represents your firm came into my home"
"He was easy to talk with and answer questions. However, we may have questions later."
"Stephen was very professional and very pleasant. He also helped us with changing the air filter, as we were unfamiliar with how to do it. "
"Tech was very professional and courteous."
"Arrived on time, work was complete and efficient"
"This is the second time I have had Corey do my service and he is very good."
"Tish performed her job of installing a new 50 gallon hot water heater with such expertise. She is a true, experienced professional, and we hope to have her back the next..."
"The technician was friendly and very professional,"
"The technician was great! He came to do the maintenance on my furnace but alerted me the my water heater is getting ready to fail. I had no idea we were headed for troubl..."
"onr of the most horrible experiences I have had."
"Professional and curtious"
"The Tech was pleasant and knowledgeable. Did a good job! "
"Put in new fixture but in turning off/on water, part of fixture in kitchen sink got lost. trust you will have a new one when you return for your annual plumbing check up ..."
"always room for improvement. Also we had to call everready to come back out because the next day because the guy forgot to open the vents and cold air was coming in. "
"Prompt, couteous technician "
"Work was done quickly. "
"Technician was great. Went above and beyond to make sure everything worked."
"The service tech was prompt, courteous, and friendly."
"The work was done quickly.All questions were answered."
"Allison was very friendly and hopeful"
"Technician very efficient, neat, and not wasteful of our resources"
"The Technician was very respectful of my home by puting on cover slippers."
"professional an courteous service"
"Everything was done perfectly and the technician was punctual,knowledgeable and helpful.We highly recommend Eric Mills."
"on time, courteous, offered to answer any questions"
"Eric was timely, efficient, very pleasant , and knowledgeable in completing our plumbing repair !
Made the appt. last evening and in less than 24 hours later I can use ..."
"professional explained what he did "
"Serviceman was friendly, efficient, and thorough. Initial visit did not work out because of your scheduling problems, but the visit was re-scheduled after the weekend an..."
"Very polite and intelligent. Thorough. Takes pride in his work. "
"Technician Stephen Oh was very courteous, answered all questions in plain English (no technical jargon, appeared very knowledgeable and provided sound advice."
"Excellent service. Cory called ahead and requested to come earlier than scheduled appointment, if it was convenient for me. He arrived within 20 minutes and completed ann..."
"Technician was on time, knowledgeable, courteous and clean."
"technicians do a thorough job & very pleasant"
"Arrived on time, Knowledgeable corrected problem"
"Got the job done as I had hoped in a timely and effective manner."
"provided answers to questions verypersonable"
"Paying $84 to have 2 batteries replaced in the thermostat is highway robbery. Even had to use my own batteries. On the other hand, your tech did an excellent job replacin..."
"Professionalism and efficiency"
"Service call handled very efficiently."
"Work was done in a timely manner with no problems. Michael and Josef were neat and professional."
"On time, neat and efficient. "
"Service was efficient and professional."
"I had you out last week to repair and it went out again last night. I had you install a brand new system this past January paid $11,650.00 and its had problems twice"
"because there is always room for improvement, nothing negative again the Technician person that service my unit"
"The technician was very professional."
"Mr John Park, very professional, knowledgeable. He takes the time to explain why, and what he is doing. He does not rush."
"He was a newbie to our home"
"On time,courteous, provided information as to why and what needed to be done"
"Joel, the technician was very professional and explained everything clearly"
"Technician ask if service was for heat or air"
"Lazy technician, did not do a good job, missed a lot checkpoint . "
"polite professional timely"