Eveready Service Experts Reviews

"very thorough"

"Efficient, courteous, diligence"

"They came quickly after assessing that there was a water leak involved."

"polite, and knew his job"

"Tech was friendly and professional."

"He gave us the info that we already knew"

"Your company has been at my house several times over the years and great service has been provided. Josh helped me today and he was very professional and really went over and above to find/fix my issue I felt and wanted to pass that along."

"All is good so far. A part needed to be ordered and will be installed tomorrow. Both Chris and Brad were easy to deal with and explained things well."

"Prompt service with good customer service on the phone as well. Brandon and Lenny were great and cleaned up the area when done."

"Customer Service, Professionalism, Experience and Knowledge."

"Technician was very knowledgeable . Very professional and also helpful in showing me how to change my filter."

"The technition was thorough, personable and answered my questions."

"I dont feel that the job was done on time and not complete"

"Michael our service tech was professional, considerate and very knowledgable. We have an unusual unit that he researched to get extra information needed to service it."

"They were very helpful beyond just fixing the problem."

"Great customer service"

"Service techs Jonathan and Roger were professional, personable, and competent. They explained each point of the service provided and the recommendations for additional service."

"Perform service efficiently and well. ."

"Did not show up in time frame. Called and person told me running behind and we were next. A few minutes later another person called and apologized saying we were put in the wrong bucket (?) and she was sending someone at that time."

"Darmane, the technician who provided service to me, was personable, knowledgable and kept me informed throughout the time he assessed and resolved my HVAC issue."

"Great service!"

"Tech left dirt on the floor in the room they were working from out side."

"Tech explained all he did and updated us on what was needed. He was helpful and friendly."

"Nice, pleasant techs. Got the jobs done in a timely manner."

"This was our first visit from Eveready in several years. We have always been very satisfied with the service we have received in the past and decided to return to Eveready once our complimentary maintenance by another HVAC company expired. Chris and Cody were very polite and professional. Cody was extremely thorough in explaining the maintenance plans and assisting me in completing the process to begin coverage. I appreciate their assistance and the service they provided at my home."

"Courteous, job well done"

"quick and efficient"

"Knowledgeable, considerate of property, answered questions in easy understandable way"

"Brandon D. And Joey C. came right in and got the faucet installed quick and easy yet thoroughly"

"Not a 10 because they were 2 hours late, and didn't call."

"Mario was nice and polite, he came in and I showed him where everything was located. He completed his job and left."

"Was polite and professional."

"On time and very thorough."

"He saw that the problem was from the upstairs toilet being loose to the floor and replaced the part that was causing the leak in the kitchen ceiling below. I thought the problem was caused by the severe rain storms that we've been dealing with."

"Very thorough in his work"

"The service was on point very professional men Brian and chad were amazing"

"Very personable and professional. I work from home and the technician showed awareness when requesting my attention to discuss my systems issue, and when wrapping up."

"Technicians were knowledgeable and respectful. They answered all of my questions."

"Satisfied with the work done, not satisfied with how it was scheduled. They showed up 90 minutes later than scheduled the first time and a day later than previously scheduled the second time. This meant waiting for technician to show up created inconveniences for homeowner that were not necessary."

"The technician was very professional and polite."

"I felt that the technicians were very through in handling my 2 units and i was very pleased with their demeanor."

"The people installing my heater and air conditioner were very knowledgeable and polite in what they were doing lm impressed"

"Mr. Blackburn tech was informative and professional explained the issue in detail."

"Explained all repairs and services"

"I guess he did the service he was sent to do I can tell the different in the system already he was very kind"

"Tech was very thorough and complete"

"The overall experience was a little disjointed. In the estimate I received there were no heat pump model numbers? I could not look up what specific heat pump I was being sold."

"Mr Lockett is always very prompt, courteous, and professional. He always explains with us any maintenance problems we currently have, or ones that we may encounter in the future with our furnace and air conditioner. We feel quite confident with his technical skills."

"prompt, courteous and knowledgeable"

"Brandon Davis, plumber, was very professional, understood my concerns and found and repaired the plumbing issue, which was more urgent than I realized."

"Brandon B. was friendly, professional, and respectful of our home. Knowledgeable and upfront with possible costs."

"Servicemen were prompt and worked efficiently throughout the call."

"The technician diagnosed the problem and told me he had to order a paet."

"Professional, knowledgable"

"Install team gets a 10. Invoicing and billing a 7 is being generous. Rating not related to office staffing."

"The Technician, Mr. Mario, was on time, he was courteous and very professional while on the job. I am totally satisfied with how well he cleaned my ductwork. He also made me feel that his biggest concern was my satisfaction....and I am most certainly that, satisfied."

"The service technicians were very pleasant and I feel that they were very capable ."

"Fast, Friendly and efficient service"

"David found the problem quickly. The motor on a 2 year unit had gone bad. He ordered the motor and other parts. I called the office on Friday and was informed that parts may be available on Monday for repairs. The technician was very efficient and did all he could but without parts there was nothing he could ddo to get the system up and running."

"Brandon was very thorough and explained clearly what he had done"

"Friendly, efficient, and helped to answer a question I had"

"Technician was on time and promptly delivered service."

"Brian, our tech was vey knowledgeable and friendly."

"The technician showed up with no filters to do the annual service on the hvac systems."

"The guys were greatchecked everythingand advised me well"

"very professional"

"Very professional,inform polite and on time"

"He did what he said he was going to do and he was pleasant to be around and he looked things over instead of just jumping in and rushing!"

"I was satisfied with the service provided"

"professional, courteous, thoroughly inspected unit, clean it, ran the system."

"Arrived before schedule, performed scheduled work, answered my questions."

"Came quickly, very professional and friendly, did a great job!"

"Very good service"

"Excellent service"

"They provided good customer service!"

"Shea and Justin showed great respect for our home carefully paying attention to not tracking in debris from outdoors."

"Chris & Brad arrived on time and promptly performed routine maintenance. They also adjusted room temperature as requested. The house is much better now. They both are friendly, courteous, and professional. Two thumbs up ??."

"Service members are prompt, friendly, neat, and good to work with."

"First you charged for an estimate, then the price was 3 times higher than two other quotes, to run a propane hook up 18 Ft"

"They were good."

"On time, professional, knowledgeable, respect"

"On time. Complete."

"They focused on their work, were curious and did a neat job. All equipment appears to be working well from the start."

"Brandon was very professional, did his job & cleaned up any mess he made"

"Timely, respectful, courteous service cant be beat!"

"Technician was great. I felt he was sharp."

"Technician was courteous, professional and through."

"A part was needed and had to come in the nect day"

"He checked the different parts of the HVAC system and cleaned/wash the outside unit"

"The service was not completed because of in climate weather, therefore I cannot fully answer any of the questions."

"Technicians were on time, courteous, knowledgeable and explained what needed to be done."

"He told me that he needed something to put in the faucet anbd he had one in his truck, however he came back and told me it was in his truck but he couild not find it so he cleaned the one in itand it works now but I do not know how long it will work..Please check with him and let me know what it is so I can order it ."

"The Installers worked 8 straight hours in cramped crawl space to safely disassemble old furnace and install replacement . also replaced air conditioner unit. They were also careful with personal property and were congenial."

"Brandon B, the plumber is very professional and very responsive. We had a rework due to minor leak and he came back right away to fix the problem."

"First time in my 78 years they were thinking about me."

"On time, courteous, efficient, knowledgeable techs - Mario and Danny."

"Travis and Justin are very professional. They examined and carefully serviced the two furnaces, and prevented a water heater disaster."

"Very nice easy to answer what questions I needed to answer"

"courteous, prompt, knowledgeable, very professional"

"He was very thorough in his inspection and recommended that we get a monoxide gas monitor. I did purchase one from the local Lowe's Hardware store and it has been installed now for one day. -- Robert ("Bobby"), husband"

"Great worker's"

"Treated me and my property with respect, and Tech. was very informative and explained everything he was doing"

"Shea performed a tune up,and then discussed the options for an upgrade. He was very professional,and knowledgeable.Matt was very helpful in explaining the details of the install."

"Work completed in an efficient and thorough manner"

"Very helpful, courteous and answered my questions."

"work was done efficiently and technicians were friendly and informative"

"Good service"

"ALL WENT AS EXPECTED"

"He did a great job and answered all our questions"

"I was not impressed with the service plans, I know this is something new just can't wrap my head around it. Thank you for coming out."

"The employee did a good job!"

"Kevon was professional, courteous, and the newly installed water heater looks great and works great!"

"Nice guy. He was clean and not messy. Only "con" was the steep price."

"Eric did a fantastic job and was very friendly"

"He was determined to make sure our thermostat worked."

"Dependable, knowledgeable"

"He was 2 hours late."

"/';;';Service was performed in a most timely and professional manner,"

"The technician was knowledgeable, friendly, and helpful."

"Bryan Robinson is an outstanding technician. I have been a customer for over 30 years and totally happy with Service Experts."

"Tech was very knowledgeable and explained what the problem was"

"The man was very nice told me everything he had done and how the pumps were doing"

"Very friendly, very prompt, very knowledgable."

"I spent the morning out of work, waiting for a technician who showed up on time was very attentive took lots of measurements did an incredible amount of work only to have him come back after working on an estimate to say sorry the job is too big we cant do it. Total waste of my time"

"The Service tech seemed to be very informative and detailed, very friendly."

"Your technician Bryan was great. He was very professional and detailed in the service he provided. He was very customer oriented in doing his job."

"Although you were running late, you provided service as expected."

"All Techs were polite, courteous, industrialists and neat"

"The technician was friendly and efficient."

"Bryan was right on time, very professional & friendly,"

"Travis knows my house having provided service for many years. He is competent, kind, thoughtful and efficient."

"Pleasant personality did the job efficiently very respectful"

"My technician was prompt, professional and made me feel at ease. I use service experts for all of my needs and always feel that you take good care of me and that Im in good hands."

"Dave was great explained everything answered question he even chatted with my kids and dog Dave have great customer service"

"Courteous and polite technician"

"Very professional and knowledgeable tech."

"On time, friendly, appear knowledgeable, left place spotless"

"Service was professionally and thoroughly completed. Technician arrived as scheduled."

"Very professional"

"Excellent technician - Christopher"

"We were getting an estimate on replacing our water heater with a tankless water heater. We got 4 different estimates for same work and yours was 2500.00 more than the other three."

"To early to give a higher rating."

"Jonathan fixed the thermostat & showed me how to operate everything that I was confused on & set up app on phone."

"On time, polite,"

"Bryan and Josh were knowledgeable and courteous. They wore shoe covers and were tidy in their activities. They were on time. I have used them for over 25 years for HVAC at two properties."

"After testing the safety function on the furnace, your people left the gas valve closed and had to be called back."

"There where a charger before find the problem."

"I assume that the service was very satisfactory because the A/C unit was serviced and I won't be using it for some time to come."

"Way too expensive and Chris did not clear the clogged pipe before flushing toilet even though he was reminder twice. The entire bathroom was flooded. However, he did his best to vacuum floor."

"The crew was professional and respectful to keep us updated as they encountered a problem."

"The technicians came during the time-frame promised. They did a "heart transplant" on my furnace, cleaned up their mess and left."

"courteous, professional and on time!"

"That is my opinion. In what category or job performance justifies a 10. I think on the scale indicated with the scale of service is considered highly acceptable."

"Very friendly"

"The tech(s) showed up on time and performed the regular system maintenance"

"The technicians really tried to locate a rattling noise coming from one of the vents and even though the found to cause were unable to reach it to stop the noise. I was very pleased how determined they were to try to help. I may wish to pursue further, even if it means opening the wall to reach the problem. I would like to discuss that with Travis soon."

"The technician quickly diagnosed the problem and fixed it very fast. The cost was very reasonable."

"polite, nice and knowledgeable young man. Hard worker. His parents did an outstanding job. Eveready is fortunate to have this employee"

"The service rep had excellent customer service skills. He was very knowledgeable and answered all questions in detail. He explained what he was doing step by step which is something I really like with service reps."

"Damage was done to the entrance of my attic and as of today 2/22/22 no one has come out to look at it. Everready keeps telling me that someone will reach out to me NO ONE HAS!!"

"Lit pilot and then it went out again next day. I relit it today. Well see what happens."

"Brandon was profession with dealing with the city of Petersburg. He was knowledgeable and concerned for my well being. I have had sewer/ back up for 5 weeks, ( since my first call to Eveready 1/11/22)! The city of Petersburg was giving me the run around. Brandon was very professional with them."

"Prompt, courteous, thorough and explained their findings"

"Competency, kindness, efficiency"

"Brandon was professional and very courteous. He was knowledgeable about the services I needed"

"Pleasant knowledgeable and answers questions when asked without making u feel like it's an imposition."

"Damage was done to my home and no one reached out to rectify the issue."

"We have had kitchen faucet drips an leaks. Eveready has been out several times, with temporary results. The issue was discovered and our facet was replaced with a new one at no charge!"

"Excellent experience from start to finish"

"They came, they did the work quickly and well, and were very polite."

"Shea was very friendly Knowledgeable and happy to help"

"The Technician was very good and answered all of my questions"

"Plumber was very prompt with appointment time. Kept me appropriately informed throughout project and completed in timely manner. Provided the excellent service always expected from Eveready. Been an Eveready customer for almost 30 years for HVAC and plumbing."

"Great work!"

"I appreciated the quick response for the no heat issue at my residence. Shea, who responded to my call, was informative, personable and resolved the issue for me in short order. He answered several questions I had and made some good suggestions about maintaining my HVAC system. I was very impressed and appreciative of his service."

"Efficiency"

"Brandon did an excellent job explaining the difference in water heaters. I thought I would need a tankless water heater but was convinced that was not the case."

"Michael was great. Everything he did was great. I needed a fix that the company didnt do."

"The technicians were very polite & completed the task quickly."

"Eveready Service Experts Team are really great. From the first visit until the present, I can give the team a 5-star rating."

"I had a busted pipe and contacted several plumbers in the area with no luck. Eveready Service Experts dispatched a very knowledgeable, professional, and polite technician named Brandon Davis. He identified the issue immediately and fixed it. He was patient and thorough when I asked questions. It was a pleasure doing business with Brandon."

"Service!"

"It appears that every time service is provided, we are told something is wrong and we need to spend more money."

"Very polite and knowledgeable technician"

"We have enjoyed a positive relationship for Eveready Service Experts."

"He was very knowledgeable and professional"

"My technician was very professional, helpful, and informative."

"Technicians were thorough"

"I am satisfied with the service provided to this point."

"Both techs were professional, on time and provided me with valuable information."

"While the technicians were very efficient and quickly solved the issue, it would have been nice to have been told some type of time frame. I understand that it was a weekend and emergency call. However I called at 11 am and waited until 7 pm before I received a call telling me a technician was on his way. A window of when I might have expected someone would have been appreciated."

"great service very thorough"

"Bryan, the technician that assisted me that day, was skilled, efficient and helpful in answering all questions I had about my system."

"Justin and Alston arrived within a couple of hours after I called. Due to my providing the code to customer service, they had a pretty good idea what may have been happening and explain it to me. They checked on the furnace and assured me that everything was working as it should and once again broke everything down to me so I was able to understand what was going on."

"timely, and professional service"

"Fast, efficient and easy to work with"

"Arrived quickly and fixed the problem"

"Very good ??"

"Darmane was very respectful. He explained the problem to me and what he needed to do to fix the problem."

"Chris was the individual who came and repaired our horrible leak. He took the time to explain to us what was going on under the house, took the safety precaution and turned off the water heater and the water at the street. He was very professional. He even showed us a picture of the new pipe he replaced an the old one he took off. He was a life saver."

"On time, courteous and did a good job."

"The service was good. What I don't like s when you are told a time range for them to come and no one shows up and then you find out they wee not available. I had to change my schedule, not to mention sitting and waiting. They finally came the next day."

"The technician was knowledgeable and kept me informed about his process as he worked."

"Brandon was great. He explained what caused the leak; then quickly repaired it to prevent in the future."

"Tech person was professional, courteous. Explained process where I understood."

"The techs got to my house at the promised time. Wore masks and booties And worked hard to find the problem and fix it"

"Not sure how to answer. Technician arrived to repair our sewage sump pump and said he was unable to work on a pump in a system like ours. He did no work, charged no fees, and left. He was polite and seemed sincere in saying he wasn't properly trained to do what we needed. Wish we'd known earlier as we had to start the call and wait process all over again with another company, but we appreciated that he was frank. Our issue is administrative in nature -- the call service and website suggested the company provided sump pump services for our home septic system as described to them, but they did not. This is NOT a reflection on the technician or his skill level."

"I was very pleased and surprised that the technicians were at the house in a little over an hour from my call on a cold Saturday morning. Was not too pleased that they could not fix the furnace and a part had to be ordered and may not be in before the following Wednesday. The men who came were polite and professional and kept looking until they found the problem. There is some question by the manufacturer as to whether the part is under warranty. The papers I have say that it is. The tech is checking again."

"The technicians were thorough and provided excellent customer service."

"Your phone rep was very helpful."

"The expert was friendly and competent. He went into the attic and assessed the furnace and measured the temperature at the thermostat and what was coming out of the vents. He was able to diagnose the problem and I felt comfortable that he was correct."

"Technicians were friendly, professional, etc. Some work promised was verbal and not written in the contract. That work was not preformed."

"Fast response & solution"

"Both technicians on Monday and installers on Wednesday were very polite and heloful and answered all my questions."

"Christopher arrived on time, performed the service work quickly, thoroghly, and professionally. At conclusion, he cleaned up the bathroom. Excellent work."

"They are very good, always been happy with the service."

"The tech was here about 30 minutes after my call and in another 30 minutes he had the system working."

"Tune up and trouble shoot fuel oil furnace, seems to work well now"

"Michael introduced himself and immediately attended to inspecting and doing maintenance check up on my furnace and explained the changing of the filters."

"came on time, went over and above to do a great job!"

"Nice young man who knew what he was doing and did it in a very professional manner."

"Technician arrived on time, ready to service the call. Technician agreed to additional work and diagnosed problem with toilet, resulting in recommendation for new toilet to be installed. Top notch service!"

"100"

"Overall we are very satisfied with Everyday. The technicians have always been professional. The one thing we have mixed feelings about is how, in the past year or two, a supervisor always shows-up. Maybe that is a good thing, yet it often feels like they are searching for/promoting new business. It feels a bit pushy/over the top."

"Shea did a great job!!!"

"Professional and explained condition of system."

"You all do not seem to prepare the sales representatives or possibly my rep was new. But no literature, no scope of work emailed or shown to depict what I am receiving. Just prices written down on binder paper. Who, with due diligence, would just say "ok, sure" I will pay 15, 20K without seeing anything. Also the back and forth from house to car to get an answer makes the sales process look like a car dealership. So preparedness, knowledge of what's being asked and solutions offered....just was not a good experience when we are talking about spending thousands. Lastly, I was given a price of $3400 I believe, have to remember because like I said I have nothing to refer to...but I knew that was off...received an email saying $7000+ for the tankless. Great young man, but not his fault, he just has not been taught properly."

"Friendly, cooperative, helpful."

"Very Kind, Professionally done work"

"Excellent service"

"Technician did not offer any tips to unthaw pipes. I asked him to change the water filter and he advised to wait till the pipes unthawed. The next day a friend came over and changed the filter and my problem was immediately fixed. The pipes were not even frozen."

"service man had never installed a themostat like that before and had to get help about 4 hours later."

"came to appointment when I was told he would be here to install my furnace"

"The technician was not knowledgeable about the water heater or could get any questions about it answered. He left me with the same problem I called about. The things that he said was bad and needed replacement was not correct and was not corrected. Was told that they would get back to me and try to get parts or fix, but no response yet back from them."

"I think there must have been an error in calculating the bill. The part (shower cartridge) was probably around $50. The technician took about 45 min. including a trip to get part. The bill was well over $800. We feel we are due some reimbursement. (We did sign up for your service plan.) Thank you so much."

"Although late due to the weather, arrived and fixed everything right away thanks"

"They were great, quick and precise."

"Very knowledgeable and personable"

"Everything went well ."

"Very professional and knowledgeable"

"Shae was here to help us right away, and we appreciated it so much. He was knowledgeable and kind. So thankful for his help."

"Tech was very professional and well spoken."

"Very professional"

"Good service"

"Brandon was very professional, knowledgeable about my issue. Answered my questions and was very polite and understanding"

"Quick and competent service"

"Prompt and professional service. The problem was explained clearly."

"Professional personnel and very efficient."

"Fast and prompt service"

"The technician and supervisor were very friendly and knowledgeable not only about the units installed but my prior history with the company. I appreciated the attention to detail and customer service."

"THE service was great."

"Your technicians arrived quickly, wore masks for safety, were courteous, professional, and really impressed me with their honesty by only fixing the cause of the issue, not price-gouging, or making unnecessary repairs."

"David and Roger were very professional and capable in their work."

"Chris came out on Christmas Day to fix a terrible leak. He kept us informed during the entire process."

"They were very professional and knowledgeable."

"The prices are Ridiculously high the company wanted over $500.00 to install a simply kitchen faucet. I called because of my injuries from serving in the Marines it hurt to lay on my back but I sucked it up and installed it myself!!!"

"Reliable and understanding."

"The Technician is always respectable, on time, offered quality, dependable work. Eveready Service Experts Customer Service & Representative is great & easy to do business with."

"The technician was polite, professional and explained the problem very well."

"Professional"

"Very professional and knowledgeable."

"Both technicians were knowledgeable and conducted a thorough maintenance exam."

"The technician was prompt, engaging, and went to work right away to resolve my issue. He found what was wrong, explained what happened and how he fixed it."

"Always efficient and knowledgeable. Excellent service"

"Technician not sure how to solve the problem of a leak under the driveway paving."

"quick, efficient, friendly service"

"Rpger & David answered all questions we had. Very through. Made suggestions on how to control out heat. Adjusted all heat vents, Couldn't ask for anything more. Great job."

"Technician did everything efficiently and proficiently."

"Technician solved the issue within minutes"

"Price was outrageous"

"Very professional and courteous, as always."

"The technicians were outstanding! They were extremely efficient and very pleasant. The installation was completed with no issues and the unit is running better than the one I replaced."

"Teh was On time, knowledgeable, had good ideas for improvements...and very personable."

"i thought the guys did a great job"

"Service was done promptly and Brian was very polite and helpful."

"The main reason that I purchased this 'maintenance plan' was to have someone who knows that they are doing go under the house and make sure that the pipes aren't leaking or anything. It seems that this portion of the service really isn't getting done anymore."

"Clear explanations and answered all my questions"

"Brandon solved the problem quickly, and was very helpful with his explanations."

"The tech did not know any thing about the google nest thermostat all he did was hook up the wires I did everything else. The company did give me a little break on the cost $99.00 in stead of the $234 they were going to charge me before I informed them that I was told if I joined a group plan that I would only be charged $5.00 a month for repairs and visits but in the end its ok"

"Technician was very professional and knowledble"

"Technicians performed a thorough service by going into the basement to visually inspect equipment. Mr. Justin and Mr. Brian were professional in customer service presentation and knowledge of explaining technical information. The plumber sent did not resolve the problem and still charged a fee."