Eveready Service Experts Heating & Air Conditioning Reviews

"Travis is experienced, trustworthy."

"Solved one problem but didn't stop the leak."

"on time,pleasant,completed the job except didn't return the thermostats to original settings,let on test setting. didn't close crawl space door"

"Phillip determined three problem very quickly. Informed of the solution and its cost. And when accepted went to get the parts, came back and completed the job quickly."

"Work was done efficiently and in a timely manner. Austin was very professional and helpful."

"Though we were advised beforehand that technicians would be wearing masks, gloves, and booties, neither technician was wearing any of these items initially. (I wasn't either and should have been.) On the return visit, Daniel was. As to the work performed, it was accomplished quickly and thoroughly, with a dose of friendly, cheerful, informative conversation sprinkled in."

"on time, courteous, did work quickly but not rushed"

"Came, determined the problem, came back next with part and fixed it. Excellent!!"

"He was efficient and knowledgeable. I think he corrected a problem that your technician caused in the Fall maintenance checkup. Time will tell."

"You give good services very good. I been with you for years thanks you all"

"The plumber was very sweet, he answered all my questions, gave me different options and quotes, made sure I understood everything and was very friendly"

"Blake was great. Very patient and thorough. Only reason for less than ten was we will see if it helps but that is not a reflection on Blake"

"Justin & Charles were very personable & professional. They explained what they were doing & when options were available they explained them very well. Excellent service!"

"A good technician. However it took more than two hours to complete a tune up maintenance. Too many distractions. And also, the price of HVAC filter went up from $79 to $85 in less than a year period."

"Roger has been to my house before. He is always so courteous and explains everything so I can understand it."

"The two installers were great. They knew what they were doing and did their work 100%"

"did what they said they would do"

"Projected confidence in his approach to my systems."

"Austin conducted himself efficiently, and interacted with my wife and me very professionally."

"Perfection is unverifiable"

"Printer was broken and I did not receive a copy of the receipt."

"Technician took entirely too long, did not complete job, became argumentative over previous discussion on repair."

"Had new Lenox Heating an AC with Lenox iComfort thermostat. Did a great job but didnt install outside temperature sensor. When I asked about said that doesnt work. After reading about that feature found out only need a $25.00 part. Well now I have to call and get someone back out to install it. After spending thousands of dollars they should of installed that. If it was an extra fee they should of said something. Whats an extra small fee when I just spent all the money for that thermostat with that feature. I expected all features to be working thats what I paid for. The worked were very nice and did a good job and cleaned up before they left."

"Blake was very professional and informative."

"The professionalism, respect and concern by my technician - Roger."

"Near perfect in all steps: consultation, products and services offered, scheduling, installation, cleanup, and final testing and demos. The only thing missed was fuel lines from old furnace went through drilled holes in exterior wall, and these were not plugged. A small thing, I know, but it was overlooked."

"we asked questions and daniel took the time to explain things"

"The work to be done was explained in advance and the cost was exactly what was quoted to us.Charles was polite, worked efficiently and did not leave any mess."

"Very friendly, always ask for Travis, we trust him."

"Excellent technician."

"Gave. Excellent. Service and. Professional"

"I believe the service I purchased was necessary, however I cannot directly see benefit and I'm not certain how to measure it. All work was done as explained for how and what would take place. Black fingerprints were left around half of the ceiling vents and sheetrock dust fell onto household items and carpet under all of the vents during service, so I'm giving an 8 instead of a 10 because that really should have been cleaned up as part of the expensive cost of the service in my opinion."

"Professional, quick and easy to communicate with."

"Cody clearly explained everything to me ,he made sure I understood everything he was going to do.I asked so many questions and he answered every one of them."

"Timely and excellent service"

"excellent sales person and marketing the product and financing."

"The furnace is still producing soot. And the duct needs to be resealed in two places. On Saturday a technician was sent out for a follow up and didn't have the tools necessary to test or fix issues on the burner."

"While the technician seemed very nice and competent he made a serious technical error. The upstairs unit was out of control and continued to generate heat for 24 hours (up to 92 degrees) until I could get another technician to come by to recitfy problem. I'm concerned that this error cost me excess wear and tear on the unit and higher energy bills."

"Courteous and knowledgeable techs"

"Technician was very polite,courteous and efficient"

"Blake made sure I understood what he had done"

"The workers were very professional and very friendly. Answered all our questions."

"Corey is professional and thorough. Explained the job to me in a way that I could understand."

"Took 3-4 calls to get right but the technician was determine to fix my problem. He worked several hours to try to keep my heat going until my part was available."

"Technician was very friendly, professional and honest."

"Technician very thorough, knowledgeable and courtesy"

"He was very nice and very knowledgeable. Problem was solved in no time."

"Did a great job."

"Arrived over an hour late"

"Customer oriented. Friendly staff."

"This technician (forgot his name, sorry) was very thorough in servicing our account. He checked the equipment and replaced the filter, and was very courteous and polite."

"Pleasant and courteous"

"the technician who provided service was exceptional. He went the extra mile to clean out the air conditioner inside with a hose...since the dryer vents right next to the ac unit. I appreciated his extra time and effort! thanks to him!"

"Austin got here very quick and provided fast as well as professional service!"

"The installation was completed in timely manner."

"They explained everything and were very professional"

"explained things well"

"Professional, well-trained and polite technician."

"I was not satisfied because the unit was not running when the tech arrived and he pressed the reset button and gave recommendations and left. There was no troubleshooting to see why the system stop running. The next day the system stop running again. I was told the tech on call was in Glen Allen. I got a phone call from the tech telling me that they were just out yesterday and it was nothing he could do until they do the maintenance and he couldnt come out and do it.( So my mom have no heat) The system was never taking down by the tech to see if the igniter was working properly. None of the troubleshooting that Im use to was provided. Im just very disappointed because I injured my knee and couldnt be at the service appt. Its not a time Ive called and the tech dont tell me WHY its shutting off. Thats been the case when the oil was low, when the line was frozen, and when the igniter needed to be replace. The system needing cleaning is not why it shut off in the midst of running. Im highly disappointed because I felt I could always depend on this company business. I hen I called to explain my frustration no one understood. Never had a tech that came out and pressed reset button and left."

"The technician seemed thorough and professional"

"Worked performed well. Arrived on time, and finished in short time. Answered all my questions clearly."

"two service calls and the problem still exists. problem wasn't repaired. but I was charged #200.00."

"Professional, efficient, friendly, knows what he is doing"

"Professional, efficient, friendly, knows what he is doing"

"Professional, courteous , helpful Roger , technician Chase, sales"

"The techs who installed the system were professional and courteous."

"On time...courteous......helpful.....knowledge"

"Technician arrived promptly, quickly identified and resolved the problem, was polite and professional."

"Based on what my wife told me, your guy performed well and provided a great deal of insight as to what is going one with our system."

"Bryan extremely courteous and thorough. Also, he helped us schedule Duct Cleaning with you."

"Friendly, quick, and fixed the problem"

"Issues were explained clearly."

"App was not confirmed before hand by office but tech was on time after notified and service was great"

"Jonathan the tech told us had a dark and wet environment in the 2year old air handler filled with wet insulation, rust and black mold. He stated it could not be cleaned or prevented. Buying a new $1100 purification system would kill the mold but nothing would prevent the rust! He stated there is nothing we can do, although the Lennox manual states for the insulation to be repaired or replaced if its damaged or wet because it could cause the sheet metal corrosion. Jonathan stated new aluminum coils would not rust. He assured us the condition of the air handler was normal he sees it every day and 99% of air handlers look the same! We also found many gaps and holes in the ductwork where the installed the new unit even though the contract I signed stated they would seal and repair all gaps and holes in the ductwork during installation. Gorss negligence!! after being a customer for 13 years!!!"

"Found a few things left undone from previous visit and was in and out fast."

"Roger found issues, explained them, and had solutions for them."

"Very quick response time. He is always pleasant, efficient and explains everything."

"Liked his honesty, willingness to discuss, and likable personality - knew him from earlier visits"

"They were very professional."

"Everything went well."

"always on time, polite, personable & efficient"

"very friendly"

"Bryan did a very thorough job and he was very courteous."

"They went above and beyond to explain everything. And they were on time."

"Very professional and knowledgeable"

"Explanations and shown the problem with actual visual pictures and taking the unit apart and showing me"

"Good techs and clean work"

"He was thorough in his explanation of the problem and solution."

"Service completed quickly and report provided."

"Our furnace went out on a Saturday night. The technician was here early Sunday and we got a new furnace installed on Monday morning. All the people involved were extremely nice, polite and informed."

"Efficient and thorough"

"Because it was"

"I have used eveready for years & I always get the bets service"

"Very over priced for repairs during a checkup!"

"Very polite, explained the issues, and what would be needed to fix it."

"No problems"

"The tech answered all my questions and was very professional in doing the work."

"Clarity of inspection, thoroughness, explanation, neatness."

"Did not check for major air leak in duct work as requested. Months later, another company was paid $200 to find and fix a duct that had fallen off completetly"

"Charlie seemed thorough in completion of his job to update the maintenance needs of our HVAC system."

"Bryan was friendly, professional, trustworthy and efficient. Chase was very nice as well."

"Tech found a problem and explained it so that we understood."

"I'm very pleased with Travis's thoroughness in assessing the problem. I would like to know the cost associated when performing the service / Services needed sooner."

"Bryan was very thorough in his service call. Very polite."

"Fast friendly service, they did a great job, everyone, from Justin the sales man, to the schedualing and installers."

"The tech was very polite and seemed to be have am understanding how the system works and he taped up the filter very well so there are not significant air leaks."

"The technician arrived on time at the earliest time of my appointment. I didn't have to wait so long. Kyle has a very good memory -- remember that last June I was concerned about talking at my long-time friend's funeral service. That was a pleasant surprise to me."

"Nice, pleasant and efficient"

"Travis came in and looked over the situation and solved the problem to my satisfaction. He showed a lot of professionalism and listened to my concerns and was able to take control of the situation and I was very satisfied with his performance and the positive results."

"Charlie was puncual, informative, and able to answer our questions clearly. He also demonstrated respect for the cleanliness of our home by being sure to wear the "booties" before walking inside our home to the attic."

"Roger was very nice and does a great job"

"Technician was prompt, helpful, and very professional."

"service people were very friendly and accommodating"

"Mr. Taylor was very polite and furnished me with information that I didn't know. He answered all of my questions and was very helpful."

"Very knowledgeable"

"Johnathan did a great job as usual. Polite, explained what was needed. Cleanup and follow up-great"

"Always good service and friendly people"

"Charles was friendly thorough, patient, and professional. You are fortunate to have him in your employ."

"Always kind and helpful."

"Daniel was very thorough and courteous."

"Courteous, friendly technician who handled checkup in professional way."

"Courteous and competent."

"Polite and on time. Answered any questions I had. Explained offers the company had. Left recommendation."

"Charlie arrived earlier than we expected, and well within the time frame promised. He was polite, efficient, clear in his explanation of the condition of our system, and able to answer our questions. He was also very mindful of wearing the indoor booties to keep our home's interior as clean as it was before his arrival. That's very much appreciated!"

"I had mentioned my concern about the erratic air flow to other Eveready techs in the past, but they said everything was OK. After listening to me, Roger quickly identified the root cause of the erratic air flow - a damper issue - and fixed it."

"Kyle was on time, personable, thorough and quick"

"He did a very good thorough job."

"Blake was courteous , friendly and thorough. Before Blake completed the routine maintence check-up, he asked if I had any questions or concerns."

"Arrived timely, very professional. Wore his booties and respected my home. Explained what he did and what he found. Very thorough"

"Very thorough! Came in time frame designated"

"Technician arrived on time, was able to repair faucet, did NOT need to "go after parts", cleaned up afterwards, and recommended possible future repairs."

"Technician was on time and very polite."

"courteous tech, changed filter for me, did not make mess of any kind"

"Techs were friendly."

"Tech lacked knowledge and necessary equipment."

"Roger called to say he would arrive at 10:00 and arrived at 9:45 on Thanksgiving Day"

"Did a very good jab checked inside outside. Cleaned the unit"

"Clay explained everything to me"

"professional and helpful"

"Justin was awesome, answered all my questions, work was quick and professionally done, I will hire them again to do my daughter's place"

"I have a brand new unit. So there is very minimal service required at this time which should be reflected in the cost. Technician walked through my home with boots on after working outside and in the crawl space. Should have offered to put on boot covers. Also part of the service is to replace filters. Tech did not know if the unit had a filter after just performing the service. So how thurough was his inspection? If I was asked if Id like service work done, I will probably not have this done again. The last service went about the same as this one in regards to the filters not be checked or replaced."

"Austin did a great job. My dissatisfaction is with service/advice I have been given by previous technicians. When I bought my current heat pump, a UV light was installed at some expense. Then several years later when I had a stinky sock smell and the unit was replaced, I was told the UV light had to be turned off to prevent damage to the new coated core. Now Austin is finding mold inside my unit and telling me the UV light should never have been turned off. Now the unit is burned out and he gave me an estimate of $599 for a new one. I don't feel like I'm getting consistent or good advice from every one of your technicians."

"Very courteous, efficient and even covered his shoes inside the home..."

"Professional and timely."

"Prompt efficient service."

"Very nice seemed to do a good job"

"thorough knowledgable helpful"

"Kyle was very professional and personable."

"The service technicians were very pleasant - told me exactly what they were going to be doing and were very professional."

"Arrived early, Friendly experts Thorough inspection with great results"

"Consistently good service"

"Friendly, polite, knowledgeable"

"So far I've always been impressed by your technicians' efficiency, performance, and cheerful attitude."

"The service was performed efficiently and effectively in a straight forward manner."

"Devin was very professional and thorough."

"Blake Taylor was extremely courteous, prompt, and appeared to have much expertise"

"Blake has serviced my unit on numerous occasions and I have total confidence in his work. Very professional, competent and courteous."

"So far everything has been fixed the first time through and all of the necessary repairs were well needed and documented"

"I thought everyone involved did a super job!"

"the service was above average"

"Arrived on schedule and efficiently accomplished work."

"I was given some false information and a price for replacement of a part that was too expensive. I got a second opinion and a price less than half of what was quoted by Everready. The thing I think was the most egregious was being told I had a bad relay that needed replaced. That was NOT the case. I was suspicious about this entire process when a supervisor ( I guess that is what he was) showed up VERY soon after the original tech was here. He explained that the tech was not up to speed on my system. WHY WAS HE SENT? Then the supervisor explained everything to me and gave me a price for replacement of the relay and recirculating motor. No details on price for the motor vs. labor. Just that it was a very difficult fix. He tried to upsell me a bit to a new boiler but not much. I was not unhappy about that. He said my furnace was produced between 91 and 94. WRONG again. it was installed in 97 In general, I had a bad feeling about this visit to clean my furnace so I went a different direction. I am glad I did. I did have to pay for a cleaning I didn't receive but I get that. I was told by others (and my new HVAC company) that it is a good idea to start your boiler up a couple times a year so the motor doesn't freeze up. No such info has ever been given to me by Everready. Overall, I was most unhappy about being told I needed a new relay when that was not the case. I had a gut feeling that this was not the way to go with my furnace maintenance, and I was correct. I will not be using or recommending Everready in the future do to the experience I had on this occaision."

"Daniel was very professional and answered my questions to my satisfaction, without hesitation."

"They were thorough and polite."

"Clay is great very thorough great customer service skills Awesome guy"

"The technician arrived on time, was courteous and helpful, and performed the work efficiently."

"Very good service. Checked everything told me about what he was doing"

"Everything was done in a timely manner."

"My tech was efficient and timely."

"came for a scheduled service. the system was working before you came, is not working now."

"Elijah arrived promptly and was friendly. He fixed our problem and made a couple of recommendations that we are looking into."

"Blake did a great job analyzing the overall situation and asked questions about my history and usage while encouraging me to use him as a information resource in turn."

"Darwin spent a lot of time checking every aspect on both furnaces. It was definitely not a quick look like some other companies I have used."

"Excellent service : Friendly Experienced Knowledgeable"

"The job was completed as expected."

"From what I can tell the technicians did a great job."

"Blake was very polite, exceptional manners, very knowledgeable and seemed to be very thorough"

"Easy to schedule late appointment (after work), tech was quick and polite"

"efficient, friendly, professional"

"Everything was fine....."

"They came early and got the job done."

"Technician was very nice and very efficient"

"professional, on time and polite"

"The tech was nice and thorough."

"Well mannered and very professional."

"tech was punctual, pleasant, polite, provided explaination on service provided, very professional and poised."

"efficient, kept me informed, friendly and professionsl"

"The service personnel were very polite and efficient and answered all my questions. - they were later than scheduled, but that is not their fault."

"They were thorough and explained everything I needed to know."

"Got good advice"

"Quickly serviced my two HVAC units"

"Came on time. went over the system thoroughly. Made sure it works."

"Though new to the job the technician worked diligently to make sure everything was in proper order and operational. The company should make sure the tech is up on all of the types and configurations for the equipment they will encounter before sending them out in the field. They should also be reminded of the shoe covering etiquette your company has in place."

"Chris was very thorough with his inspection"

"1) I rec'd a call letting me know the crew was en route 2) crew arrived on time, equipped to work. Crew identified themselves and confirmed the customer and the job 3) crew completed the job requested with no accidents/incidents and cleaned up after. 4) at conclusion, crew informed me the job was complete, no hang-overs or other follow-ups needed, confirmed I had service contract on heat pump & air conditioner, Bill & payment were as requested when I scheduled the work. 5) crew were polite, professional, and friendly."

"efficient,thorough, personable"

"He did not use the cell phone and it never rang while he worked. He took time to thoroughly show me how to use the new thermostat (installed in May)"

"As far as we can tell, he did what needed to be done quickly and efficiently."

"Very professional"

"It toke two days for them to install the system.They did not cover their feet when working outside and coming inside. Disconnecting the whole electric system causing the power to go out, therefore did not have any heat the night However, he did return the next day to complete the job."

"The tech arrived on time and seemed very knowledgeable"

"Fast service."

"Travis is very thorough and keeps my equipment in tip top shape"

"He told me what was wrong with the united."

"Not a 10 because the technician did not arrive with the correctly sized filter. Since the system was installed by Eveready this spring, that information should have been available."

"He was courteous, polite, understanding, easy to talk to, on time."

"Travis is Wonderful"

"I requested Travis because he has been providing us service for many years. He knows our equipment, is up to date and very thorough. I needed instruction on how to use our thermostat and he informed me in a clear very understandable manner. I value his service a lot. Thank you!"

"We install a new unit upstairs summer before last and the noise was very loud when it was running. Several service techs and the installers said nothing could be done. The last one said we needed to have new ducts installed to fix the noise but Steven the trainer looked up the specs on his phone and saw the cfms were too high, reduced them from 1. something to .56 and the unit sounds normal. They also said the baffle was loose and staying closed and they fixed that. None else had the knowledge to do this correctly. I feel the tech doing the maintenance are not knowledgable or dont try. They do all have the knowledge to recommend then UV light for biological growth. I believed I had chosen the wrong unit or the wrong company to recommend the proper unit. All entering the house commented on the sound and the company got bad advertisement. Thus I am very satisfied with the current service visit and hope when the weather changes, it will perform well with temperature control after the change. I wish it had occurred earlier when we asked. Also I tried twice to do the survey on line but when I submitted it, it just gave me an error.. not sure if this one from the email will"

"The technician was very honest about the ability to install a ductless hvac system, given the nature of our roofline."

"TRAVSI IS A GOOD MECHANIC AND KNOWS HIS STUFF"

"The air filter cost triple what Amazon has it for"

"On time and professional"

"excellent service and very professional."

"the tech was very knowledgeable."

"Had the problem resolved in short order"

"Technician arrived on time, with all equipment needed to do the work; he was courteous and identified himself. He explained what he needed to do inside and what he needed to do outside. After the work was done, I asked about Plumbing service and he stated ESE did offer plumbing services and to call into the office to schedule an inspection. He provided me with the correct paperwork and cleaned up after himself. Technicians and service such as these are why I selected ESE."

"They put things back where they found them. Let me know where they were working and what they were doing. Cautioned me when they finished that because the heatpump was 10 years old it could need to be replaced before very long. Cautioned but not a warning or threat."

"Cory was efficient and friendly"

"The technician didn't try to sell me parts that I didn't need and was very informative on what he was doing to check the problem I experienced."

"I"m sorry I don't remember our technician's name. He was very professional, knowledgeable and helpful even though he couldn't repair our HVAC because the problem was electrical. He explained what the issue was and what the possible causes were - the most common cause to the least common. He was excellent."

"Neat workmanship, equipment works well."

"Service personnel were punctual, courteous and explained in detail there findings."

"Technician was very professional and answered all our questions concerning the service."

"Jonathan was so much better than the unsatisfactory tech visit the last time. He restored my confidence in everready"

"Came not only on time but almost an hour earlier than scheduled. Performed his job well and quietly."

"Excellent service re:AC unit !!"

"My Technicians were Great & Informative ~ Now I have a better understanding of my system thanks to them ..."

"Chris was extremely polite, professional and focused on the job and repair at hand, and my understanding of such."

"He was pleasant, put the overalls on his shoes"

"Eveready has always been a professional company that I enjoy working with concerning work on my furnace."

"The technician was excellent. Would have given a 10,but the office screwed up what I needed service on."

"Did not do what was asked"

"On time, professional, and familiar with my system as they had been here previously on a general maintenance service."

"because i belive he did his job."

"I believe the technician did not due a thorough evaluation of my system before diagnosing my problem."

"I was able to schedule one visit to do the annual visit for both of my units."

"Technicians were right on time and did an excellent job."

"Technician very polite and knew his job well"

"Kyle is the bet service tech I've ever had at my house."

"efficient and considerate"

"Very nice guy and answered questions about ac"

"Brad was very friendly and knowledgeable. He answered all of my questions."

"He explained what he was doing while he was here"

"Ontime and knowledge of equipment."

"Great service."

"Thank you to your whole team: Dennis, Juan, Stephen and crew"

"The tech was very thorough and diagnosed the unit quickly. He was able to tell me what was wrong and what needed to be done to repair the unit"

"Went the extra mile"

"Prompt and professional response to my needed repairs. They were here in less than an hour after I called with my emergency."

"Tech was prompt, courteous and professional. He quickly identified the problem and explained it well."

"Technicians were efficient, friendly and completed the job to my satisfaction."

"Was timely and compleated all work in one visit."

"Great employee representatives and service and extremely responsive to our needs!"

"he was late due to unavoidable circumstances, but did the work quickly and efficiently and gave me detailed explanations and answers to my questions"

"Polite, efficient, did their work to their best."

"Austin address my concerns he answer my questions and provided me with information on my Air Conditioner."

"Extremely courteous and professional servicemen."

"Work was performed in a timely manner- the technicians were very friendly and courteous"

"Because i was"