glennys F. richmond, virginia May 20, 2022 "They came quickly after assessing that there was a water leak involved."
shaun D. mechanicsville, virginia May 18, 2022 "Your company has been at my house several times over the years and great service has been provided. Josh helped me today and he was very professional and really went over and above to find/fix my issue I felt and wanted to pass that along."
steve B. richmond, virginia May 18, 2022 "All is good so far. A part needed to be ordered and will be installed tomorrow. Both Chris and Brad were easy to deal with and explained things well."
nancy M. richmond, virginia May 17, 2022 "Prompt service with good customer service on the phone as well. Brandon and Lenny were great and cleaned up the area when done."
ms johnson J. richmond, virginia May 17, 2022 "Customer Service, Professionalism, Experience and Knowledge."
anne P. new kent, virginia May 16, 2022 "Technician was very knowledgeable . Very professional and also helpful in showing me how to change my filter."
john C. midlothian, virginia May 15, 2022 "The technition was thorough, personable and answered my questions."
deborah T. sandston, virginia May 14, 2022 "I dont feel that the job was done on time and not complete"
beth S. n chesterfield, virginia May 13, 2022 "Michael our service tech was professional, considerate and very knowledgable. We have an unusual unit that he researched to get extra information needed to service it."
stephanie B. chester, virginia May 12, 2022 "Service techs Jonathan and Roger were professional, personable, and competent. They explained each point of the service provided and the recommendations for additional service."
linda C. chester, virginia May 12, 2022 "Did not show up in time frame. Called and person told me running behind and we were next. A few minutes later another person called and apologized saying we were put in the wrong bucket (?) and she was sending someone at that time."
brendan S. midlothian, virginia May 11, 2022 "Darmane, the technician who provided service to me, was personable, knowledgable and kept me informed throughout the time he assessed and resolved my HVAC issue."
ormond O. quinton, virginia May 11, 2022 "Tech left dirt on the floor in the room they were working from out side."
john D. glen allen, virginia May 08, 2022 "Tech explained all he did and updated us on what was needed. He was helpful and friendly."
ms brooks B. richmond, virginia May 07, 2022 "Nice, pleasant techs. Got the jobs done in a timely manner."
linda B. glen allen, virginia May 07, 2022 "This was our first visit from Eveready in several years. We have always been very satisfied with the service we have received in the past and decided to return to Eveready once our complimentary maintenance by another HVAC company expired. Chris and Cody were very polite and professional. Cody was extremely thorough in explaining the maintenance plans and assisting me in completing the process to begin coverage. I appreciate their assistance and the service they provided at my home."
ms anderson A. glen allen, virginia May 05, 2022 "Knowledgeable, considerate of property, answered questions in easy understandable way"
emily N. richmond, virginia May 05, 2022 "Brandon D. And Joey C. came right in and got the faucet installed quick and easy yet thoroughly"
mr moser M. richmond, virginia May 05, 2022 "Not a 10 because they were 2 hours late, and didn't call."
carolyn H. richmond, virginia May 05, 2022 "Mario was nice and polite, he came in and I showed him where everything was located. He completed his job and left."
catherine P. richmond, virginia May 03, 2022 "He saw that the problem was from the upstairs toilet being loose to the floor and replaced the part that was causing the leak in the kitchen ceiling below. I thought the problem was caused by the severe rain storms that we've been dealing with."
carolyn W. richmond, virginia May 01, 2022 "The service was on point very professional men Brian and chad were amazing"
mr shreck S. midlothian, virginia May 01, 2022 "Very personable and professional. I work from home and the technician showed awareness when requesting my attention to discuss my systems issue, and when wrapping up."
evelyn M. richmond, virginia April 30, 2022 "Technicians were knowledgeable and respectful. They answered all of my questions."
janet L. richmond, virginia April 29, 2022 "Satisfied with the work done, not satisfied with how it was scheduled. They showed up 90 minutes later than scheduled the first time and a day later than previously scheduled the second time. This meant waiting for technician to show up created inconveniences for homeowner that were not necessary."
harold L. midlothian, virginia April 27, 2022 "I felt that the technicians were very through in handling my 2 units and i was very pleased with their demeanor."
richard F. hopewell, virginia April 27, 2022 "The people installing my heater and air conditioner were very knowledgeable and polite in what they were doing lm impressed"
jimmie U. south chesterfield, virginia April 25, 2022 "Mr. Blackburn tech was informative and professional explained the issue in detail."
loieta F. richmond, virginia April 24, 2022 "I guess he did the service he was sent to do I can tell the different in the system already he was very kind"
grant M. richmond, virginia April 23, 2022 "The overall experience was a little disjointed. In the estimate I received there were no heat pump model numbers? I could not look up what specific heat pump I was being sold."
james L. mechanicsville, virginia April 22, 2022 "Mr Lockett is always very prompt, courteous, and professional. He always explains with us any maintenance problems we currently have, or ones that we may encounter in the future with our furnace and air conditioner. We feel quite confident with his technical skills."
ms white W. richmond, virginia April 21, 2022 "Brandon Davis, plumber, was very professional, understood my concerns and found and repaired the plumbing issue, which was more urgent than I realized."
ronda R. highland springs, virginia April 21, 2022 "Brandon B. was friendly, professional, and respectful of our home. Knowledgeable and upfront with possible costs."
john K. north chesterfield, virginia April 21, 2022 "Servicemen were prompt and worked efficiently throughout the call."
ms ellis E. rockville, virginia April 20, 2022 "The technician diagnosed the problem and told me he had to order a paet."
barry K. richmond, virginia April 20, 2022 "Install team gets a 10. Invoicing and billing a 7 is being generous. Rating not related to office staffing."
sandra B. richmond, virginia April 20, 2022 "The Technician, Mr. Mario, was on time, he was courteous and very professional while on the job. I am totally satisfied with how well he cleaned my ductwork. He also made me feel that his biggest concern was my satisfaction....and I am most certainly that, satisfied."
irving S. richmond, virginia April 20, 2022 "The service technicians were very pleasant and I feel that they were very capable ."
mr cadle C. midlothian, virginia April 16, 2022 "David found the problem quickly. The motor on a 2 year unit had gone bad. He ordered the motor and other parts. I called the office on Friday and was informed that parts may be available on Monday for repairs. The technician was very efficient and did all he could but without parts there was nothing he could ddo to get the system up and running."
jim C. chesterfield, virginia April 16, 2022 "Brandon was very thorough and explained clearly what he had done"
mrs ailes A. richmond, virginia April 15, 2022 "Friendly, efficient, and helped to answer a question I had"
mr howard H. henrico, virginia April 14, 2022 "Technician was on time and promptly delivered service."
mr dodge D. midlothian, virginia April 14, 2022 "Brian, our tech was vey knowledgeable and friendly."
kaestner M. richmond, virginia April 14, 2022 "The technician showed up with no filters to do the annual service on the hvac systems."
dennis S. richmond, virginia April 12, 2022 "He did what he said he was going to do and he was pleasant to be around and he looked things over instead of just jumping in and rushing!"
mrs urbach U. richmond, virginia April 10, 2022 "professional, courteous, thoroughly inspected unit, clean it, ran the system."
jdge john thomas T. richmond, virginia April 10, 2022 "Arrived before schedule, performed scheduled work, answered my questions."
kate R. midlothian, virginia April 09, 2022 "Came quickly, very professional and friendly, did a great job!"
andrew W. glen allen, virginia April 07, 2022 "Shea and Justin showed great respect for our home carefully paying attention to not tracking in debris from outdoors."
mr wright W. richmond, virginia April 07, 2022 "Chris & Brad arrived on time and promptly performed routine maintenance. They also adjusted room temperature as requested. The house is much better now. They both are friendly, courteous, and professional. Two thumbs up ??."
stan J. richmond, virginia April 07, 2022 "Service members are prompt, friendly, neat, and good to work with."
edward H. chester, virginia April 07, 2022 "First you charged for an estimate, then the price was 3 times higher than two other quotes, to run a propane hook up 18 Ft"
dominic V. richmond, virginia April 05, 2022 "They focused on their work, were curious and did a neat job. All equipment appears to be working well from the start."
kyler D. mechanicsville, virginia April 04, 2022 "Brandon was very professional, did his job & cleaned up any mess he made"
zenan L. n prince george, virginia April 02, 2022 "He checked the different parts of the HVAC system and cleaned/wash the outside unit"
rodney B. glen allen, virginia April 02, 2022 "The service was not completed because of in climate weather, therefore I cannot fully answer any of the questions."
mrs cheryl H. mechanicsville, virginia April 01, 2022 "Technicians were on time, courteous, knowledgeable and explained what needed to be done."
galen R. n chesterfield, virginia March 31, 2022 "He told me that he needed something to put in the faucet anbd he had one in his truck, however he came back and told me it was in his truck but he couild not find it so he cleaned the one in itand it works now but I do not know how long it will work..Please check with him and let me know what it is so I can order it ."
mrs m sandy S. richmond, virginia March 31, 2022 "The Installers worked 8 straight hours in cramped crawl space to safely disassemble old furnace and install replacement . also replaced air conditioner unit. They were also careful with personal property and were congenial."
ms pacho P. richmond, virginia March 31, 2022 "Brandon B, the plumber is very professional and very responsive. We had a rework due to minor leak and he came back right away to fix the problem."
steve M. midlothian, virginia March 30, 2022 "First time in my 78 years they were thinking about me."
ben P. glen allen, virginia March 30, 2022 "On time, courteous, efficient, knowledgeable techs - Mario and Danny."
mr menkes M. richmond, virginia March 29, 2022 "Travis and Justin are very professional. They examined and carefully serviced the two furnaces, and prevented a water heater disaster."
jean W. glen allen, virginia March 27, 2022 "Very nice easy to answer what questions I needed to answer"
elizabeth S. richmond, virginia March 26, 2022 "He was very thorough in his inspection and recommended that we get a monoxide gas monitor. I did purchase one from the local Lowe's Hardware store and it has been installed now for one day. -- Robert ("Bobby"), husband"
stephen J. hopewell, virginia March 26, 2022 "Treated me and my property with respect, and Tech. was very informative and explained everything he was doing"
chris T. richmond, virginia March 25, 2022 "Shea performed a tune up,and then discussed the options for an upgrade. He was very professional,and knowledgeable.Matt was very helpful in explaining the details of the install."
john R. north chesterfield, virginia March 25, 2022 "Work completed in an efficient and thorough manner"
john A. glen allen, virginia March 24, 2022 "work was done efficiently and technicians were friendly and informative"
beatrice R. richmond, virginia March 24, 2022 "I was not impressed with the service plans, I know this is something new just can't wrap my head around it. Thank you for coming out."
anna C. glen allen, virginia March 24, 2022 "Kevon was professional, courteous, and the newly installed water heater looks great and works great!"
sara C. richmond, virginia March 23, 2022 "Nice guy. He was clean and not messy. Only "con" was the steep price."
elizabeth R. richmond, virginia March 23, 2022 "He was determined to make sure our thermostat worked."
deborah O. richmond, virginia March 20, 2022 "/';;';Service was performed in a most timely and professional manner,"
darlene S. glen allen, virginia March 18, 2022 "The technician was knowledgeable, friendly, and helpful."
mr thalhimer iii I. richmond, virginia March 18, 2022 "Bryan Robinson is an outstanding technician. I have been a customer for over 30 years and totally happy with Service Experts."
harry M. richmond, virginia March 18, 2022 "Tech was very knowledgeable and explained what the problem was"
sylvia W. glen allen, virginia March 18, 2022 "The man was very nice told me everything he had done and how the pumps were doing"
lucille O. glen allen, virginia March 17, 2022 "I spent the morning out of work, waiting for a technician who showed up on time was very attentive took lots of measurements did an incredible amount of work only to have him come back after working on an estimate to say sorry the job is too big we cant do it. Total waste of my time"
jennifer C. chesterfield, virginia March 17, 2022 "The Service tech seemed to be very informative and detailed, very friendly."
donald R. midlothian, virginia March 17, 2022 "Your technician Bryan was great. He was very professional and detailed in the service he provided. He was very customer oriented in doing his job."
mr stewart S. richmond, virginia March 17, 2022 "Although you were running late, you provided service as expected."
rebecca R. richmond, virginia March 16, 2022 "All Techs were polite, courteous, industrialists and neat"
robert W. midlothian, virginia March 12, 2022 "Bryan was right on time, very professional & friendly,"
janyce O. richmond, virginia March 11, 2022 "Travis knows my house having provided service for many years. He is competent, kind, thoughtful and efficient."
annette C. mechanicsville, virginia March 09, 2022 "Pleasant personality did the job efficiently very respectful"
carrie W. henrico, virginia March 09, 2022 "My technician was prompt, professional and made me feel at ease. I use service experts for all of my needs and always feel that you take good care of me and that Im in good hands."
christina W. quinton, virginia March 09, 2022 "Dave was great explained everything answered question he even chatted with my kids and dog Dave have great customer service"
ion J. richmond, virginia March 05, 2022 "On time, friendly, appear knowledgeable, left place spotless"
john R. north chesterfield, virginia March 04, 2022 "Service was professionally and thoroughly completed. Technician arrived as scheduled."
mike F. richmond, virginia March 03, 2022 "We were getting an estimate on replacing our water heater with a tankless water heater. We got 4 different estimates for same work and yours was 2500.00 more than the other three."
mrs cheryl holmes H. mechanicsville, virginia March 02, 2022 "Jonathan fixed the thermostat & showed me how to operate everything that I was confused on & set up app on phone."
warren S. midlothian, virginia March 02, 2022 "Bryan and Josh were knowledgeable and courteous. They wore shoe covers and were tidy in their activities. They were on time. I have used them for over 25 years for HVAC at two properties."
donald C. north chesterfield, virginia March 01, 2022 "After testing the safety function on the furnace, your people left the gas valve closed and had to be called back."
vernon W. glen allen, virginia February 27, 2022 "I assume that the service was very satisfactory because the A/C unit was serviced and I won't be using it for some time to come."
robert W. mechanicsville, virginia February 27, 2022 "Way too expensive and Chris did not clear the clogged pipe before flushing toilet even though he was reminder twice. The entire bathroom was flooded. However, he did his best to vacuum floor."
kyra N. glen allen, virginia February 27, 2022 "The crew was professional and respectful to keep us updated as they encountered a problem."
ms ellis E. rockville, virginia February 26, 2022 "The technicians came during the time-frame promised. They did a "heart transplant" on my furnace, cleaned up their mess and left."
sheila B. richmond, virginia February 25, 2022 "That is my opinion. In what category or job performance justifies a 10. I think on the scale indicated with the scale of service is considered highly acceptable."
william S. beaver dam, virginia February 24, 2022 "The tech(s) showed up on time and performed the regular system maintenance"
pamela J. richmond, virginia February 24, 2022 "The technicians really tried to locate a rattling noise coming from one of the vents and even though the found to cause were unable to reach it to stop the noise. I was very pleased how determined they were to try to help. I may wish to pursue further, even if it means opening the wall to reach the problem. I would like to discuss that with Travis soon."
tywana H. mechanicsville, virginia February 24, 2022 "The technician quickly diagnosed the problem and fixed it very fast. The cost was very reasonable."
kevin M. colonial heights, virginia February 24, 2022 "polite, nice and knowledgeable young man. Hard worker. His parents did an outstanding job. Eveready is fortunate to have this employee"
virginia S. glen allen, virginia February 23, 2022 "The service rep had excellent customer service skills. He was very knowledgeable and answered all questions in detail. He explained what he was doing step by step which is something I really like with service reps."
tanika S. chester, virginia February 22, 2022 "Damage was done to the entrance of my attic and as of today 2/22/22 no one has come out to look at it. Everready keeps telling me that someone will reach out to me NO ONE HAS!!"
barb T. midlothian, virginia February 21, 2022 "Lit pilot and then it went out again next day. I relit it today. Well see what happens."
marylee J. petersburg, virginia February 21, 2022 "Brandon was profession with dealing with the city of Petersburg. He was knowledgeable and concerned for my well being. I have had sewer/ back up for 5 weeks, ( since my first call to Eveready 1/11/22)! The city of Petersburg was giving me the run around. Brandon was very professional with them."
richard B. providence forge, virginia February 19, 2022 "Prompt, courteous, thorough and explained their findings"
marylee J. petersburg, virginia February 18, 2022 "Brandon was professional and very courteous. He was knowledgeable about the services I needed"
ms rucks R. richmond, virginia February 14, 2022 "Pleasant knowledgeable and answers questions when asked without making u feel like it's an imposition."
tanika S. chester, virginia February 13, 2022 "Damage was done to my home and no one reached out to rectify the issue."
harry H. henrico, virginia February 13, 2022 "We have had kitchen faucet drips an leaks. Eveready has been out several times, with temporary results. The issue was discovered and our facet was replaced with a new one at no charge!"
mr busse B. glen allen, virginia February 12, 2022 "They came, they did the work quickly and well, and were very polite."
chalita B. powhatan, virginia February 11, 2022 "Shea was very friendly Knowledgeable and happy to help"
harry M. richmond, virginia February 11, 2022 "The Technician was very good and answered all of my questions"
franklin N. midlothian, virginia February 11, 2022 "Plumber was very prompt with appointment time. Kept me appropriately informed throughout project and completed in timely manner. Provided the excellent service always expected from Eveready. Been an Eveready customer for almost 30 years for HVAC and plumbing."
brendan S. midlothian, virginia February 09, 2022 "I appreciated the quick response for the no heat issue at my residence. Shea, who responded to my call, was informative, personable and resolved the issue for me in short order. He answered several questions I had and made some good suggestions about maintaining my HVAC system. I was very impressed and appreciative of his service."
riad M. north chesterfield, virginia February 09, 2022 "Brandon did an excellent job explaining the difference in water heaters. I thought I would need a tankless water heater but was convinced that was not the case."
lora B. richmond, virginia February 08, 2022 "Michael was great. Everything he did was great. I needed a fix that the company didnt do."
iescommunications I. sandston, virginia February 07, 2022 "The technicians were very polite & completed the task quickly."
jimmy C. richmond, virginia February 06, 2022 "Eveready Service Experts Team are really great. From the first visit until the present, I can give the team a 5-star rating."
colette W. richmond , virginia February 04, 2022 "I had a busted pipe and contacted several plumbers in the area with no luck. Eveready Service Experts dispatched a very knowledgeable, professional, and polite technician named Brandon Davis. He identified the issue immediately and fixed it. He was patient and thorough when I asked questions. It was a pleasure doing business with Brandon."
pam J. richmond, virginia February 03, 2022 "It appears that every time service is provided, we are told something is wrong and we need to spend more money."
jeff D. midlothian, virginia February 03, 2022 "We have enjoyed a positive relationship for Eveready Service Experts."
olivia B. sandston, virginia February 03, 2022 "My technician was very professional, helpful, and informative."
abraham D. richmond, virginia February 02, 2022 "I am satisfied with the service provided to this point."
vauna K. north chesterfield, virginia February 02, 2022 "Both techs were professional, on time and provided me with valuable information."
chris A. mechanicsville, virginia February 02, 2022 "While the technicians were very efficient and quickly solved the issue, it would have been nice to have been told some type of time frame. I understand that it was a weekend and emergency call. However I called at 11 am and waited until 7 pm before I received a call telling me a technician was on his way. A window of when I might have expected someone would have been appreciated."
cecelia C. richmond, virginia February 02, 2022 "Bryan, the technician that assisted me that day, was skilled, efficient and helpful in answering all questions I had about my system."
mrs c edmonds E. richmond, virginia February 01, 2022 "Justin and Alston arrived within a couple of hours after I called. Due to my providing the code to customer service, they had a pretty good idea what may have been happening and explain it to me. They checked on the furnace and assured me that everything was working as it should and once again broke everything down to me so I was able to understand what was going on."
olivia B. sandston, virginia January 31, 2022 "Darmane was very respectful. He explained the problem to me and what he needed to do to fix the problem."
richard W. s chesterfield, virginia January 30, 2022 "Chris was the individual who came and repaired our horrible leak. He took the time to explain to us what was going on under the house, took the safety precaution and turned off the water heater and the water at the street. He was very professional. He even showed us a picture of the new pipe he replaced an the old one he took off. He was a life saver."
carol M. providence forge, virginia January 30, 2022 "The service was good. What I don't like s when you are told a time range for them to come and no one shows up and then you find out they wee not available. I had to change my schedule, not to mention sitting and waiting. They finally came the next day."
nathan H. sandston, virginia January 29, 2022 "The technician was knowledgeable and kept me informed about his process as he worked."
tom F. richmond, virginia January 28, 2022 "Brandon was great. He explained what caused the leak; then quickly repaired it to prevent in the future."
alberta R. petersburg, virginia January 26, 2022 "Tech person was professional, courteous. Explained process where I understood."
ms mcgonigal M. richmond, virginia January 25, 2022 "The techs got to my house at the promised time. Wore masks and booties And worked hard to find the problem and fix it"
nancy M. midlothian, virginia January 24, 2022 "Not sure how to answer. Technician arrived to repair our sewage sump pump and said he was unable to work on a pump in a system like ours. He did no work, charged no fees, and left. He was polite and seemed sincere in saying he wasn't properly trained to do what we needed. Wish we'd known earlier as we had to start the call and wait process all over again with another company, but we appreciated that he was frank. Our issue is administrative in nature -- the call service and website suggested the company provided sump pump services for our home septic system as described to them, but they did not. This is NOT a reflection on the technician or his skill level."
stephen P. henrico, virginia January 24, 2022 "I was very pleased and surprised that the technicians were at the house in a little over an hour from my call on a cold Saturday morning. Was not too pleased that they could not fix the furnace and a part had to be ordered and may not be in before the following Wednesday. The men who came were polite and professional and kept looking until they found the problem. There is some question by the manufacturer as to whether the part is under warranty. The papers I have say that it is. The tech is checking again."
richard B. richmond, virginia January 23, 2022 "The technicians were thorough and provided excellent customer service."
lafonda G. richmond, virginia January 20, 2022 "The expert was friendly and competent. He went into the attic and assessed the furnace and measured the temperature at the thermostat and what was coming out of the vents. He was able to diagnose the problem and I felt comfortable that he was correct."
virginia C. glen allen, virginia January 20, 2022 "Technicians were friendly, professional, etc. Some work promised was verbal and not written in the contract. That work was not preformed."
anne T. richmond, virginia January 19, 2022 "Both technicians on Monday and installers on Wednesday were very polite and heloful and answered all my questions."
robert B. henrico, virginia January 19, 2022 "Christopher arrived on time, performed the service work quickly, thoroghly, and professionally. At conclusion, he cleaned up the bathroom. Excellent work."
karen B. richmond, virginia January 17, 2022 "They are very good, always been happy with the service."
kaestner M. richmond, virginia January 17, 2022 "The tech was here about 30 minutes after my call and in another 30 minutes he had the system working."
mervin P. north chesterfield, virginia January 16, 2022 "Tune up and trouble shoot fuel oil furnace, seems to work well now"
ms judy L. richmond, virginia January 16, 2022 "Michael introduced himself and immediately attended to inspecting and doing maintenance check up on my furnace and explained the changing of the filters."
dr neil H. richmond, virginia January 14, 2022 "Nice young man who knew what he was doing and did it in a very professional manner."
robert B. richmond, virginia January 14, 2022 "Technician arrived on time, ready to service the call. Technician agreed to additional work and diagnosed problem with toilet, resulting in recommendation for new toilet to be installed. Top notch service!"
mrs anderson A. richmond, virginia January 12, 2022 "Overall we are very satisfied with Everyday. The technicians have always been professional. The one thing we have mixed feelings about is how, in the past year or two, a supervisor always shows-up. Maybe that is a good thing, yet it often feels like they are searching for/promoting new business. It feels a bit pushy/over the top."
charles B. richmond, virginia January 12, 2022 "You all do not seem to prepare the sales representatives or possibly my rep was new. But no literature, no scope of work emailed or shown to depict what I am receiving. Just prices written down on binder paper. Who, with due diligence, would just say "ok, sure" I will pay 15, 20K without seeing anything. Also the back and forth from house to car to get an answer makes the sales process look like a car dealership. So preparedness, knowledge of what's being asked and solutions offered....just was not a good experience when we are talking about spending thousands. Lastly, I was given a price of $3400 I believe, have to remember because like I said I have nothing to refer to...but I knew that was off...received an email saying $7000+ for the tankless. Great young man, but not his fault, he just has not been taught properly."
lou S. bumpass, virginia January 09, 2022 "Technician did not offer any tips to unthaw pipes. I asked him to change the water filter and he advised to wait till the pipes unthawed. The next day a friend came over and changed the filter and my problem was immediately fixed. The pipes were not even frozen."
james T. richmond, virginia January 07, 2022 "service man had never installed a themostat like that before and had to get help about 4 hours later."
debbie L. henrico, virginia January 07, 2022 "came to appointment when I was told he would be here to install my furnace"
kenneth B. mechanicsville, virginia January 07, 2022 "The technician was not knowledgeable about the water heater or could get any questions about it answered. He left me with the same problem I called about. The things that he said was bad and needed replacement was not correct and was not corrected. Was told that they would get back to me and try to get parts or fix, but no response yet back from them."
carroll J. richmond, virginia January 07, 2022 "I think there must have been an error in calculating the bill. The part (shower cartridge) was probably around $50. The technician took about 45 min. including a trip to get part. The bill was well over $800. We feel we are due some reimbursement. (We did sign up for your service plan.) Thank you so much."
thomas M. richmond, virginia January 06, 2022 "Although late due to the weather, arrived and fixed everything right away thanks"
bridget S. chester, virginia January 05, 2022 "Shae was here to help us right away, and we appreciated it so much. He was knowledgeable and kind. So thankful for his help."
jennifer H. colonial heights, virginia January 03, 2022 "Brandon was very professional, knowledgeable about my issue. Answered my questions and was very polite and understanding"
mr thornton T. richmond, virginia January 01, 2022 "Prompt and professional service. The problem was explained clearly."
ms hester H. richmond, virginia December 28, 2021 "The technician and supervisor were very friendly and knowledgeable not only about the units installed but my prior history with the company. I appreciated the attention to detail and customer service."
leticia M. chestefield, virginia December 25, 2021 "Your technicians arrived quickly, wore masks for safety, were courteous, professional, and really impressed me with their honesty by only fixing the cause of the issue, not price-gouging, or making unnecessary repairs."
olivia B. sandston, virginia December 25, 2021 "David and Roger were very professional and capable in their work."
beverly F. richmond, virginia December 25, 2021 "Chris came out on Christmas Day to fix a terrible leak. He kept us informed during the entire process."
alvin B. chesterfield, virginia December 24, 2021 "The prices are Ridiculously high the company wanted over $500.00 to install a simply kitchen faucet. I called because of my injuries from serving in the Marines it hurt to lay on my back but I sucked it up and installed it myself!!!"
jimmy C. richmond, virginia December 24, 2021 "The Technician is always respectable, on time, offered quality, dependable work. Eveready Service Experts Customer Service & Representative is great & easy to do business with."
barbara H. hopewell, virginia December 23, 2021 "The technician was polite, professional and explained the problem very well."
richard H. n chesterfield, virginia December 23, 2021 "Both technicians were knowledgeable and conducted a thorough maintenance exam."
brendan S. midlothian, virginia December 21, 2021 "The technician was prompt, engaging, and went to work right away to resolve my issue. He found what was wrong, explained what happened and how he fixed it."
virginia H. henrico, virginia December 21, 2021 "Always efficient and knowledgeable. Excellent service"
rusty H. chesterfield, virginia December 20, 2021 "Technician not sure how to solve the problem of a leak under the driveway paving."
boyd J. richmond, virginia December 17, 2021 "Rpger & David answered all questions we had. Very through. Made suggestions on how to control out heat. Adjusted all heat vents, Couldn't ask for anything more. Great job."
robert B. richmond, virginia December 17, 2021 "Technician did everything efficiently and proficiently."
pat B. richmond, virginia December 16, 2021 "The technicians were outstanding! They were extremely efficient and very pleasant. The installation was completed with no issues and the unit is running better than the one I replaced."
jim D. richmond, virginia December 15, 2021 "Teh was On time, knowledgeable, had good ideas for improvements...and very personable."
mr wright W. richmond, virginia December 13, 2021 "Service was done promptly and Brian was very polite and helpful."
mr wolf W. richmond, virginia December 13, 2021 "The main reason that I purchased this 'maintenance plan' was to have someone who knows that they are doing go under the house and make sure that the pipes aren't leaking or anything. It seems that this portion of the service really isn't getting done anymore."
mr schapiro S. glen allen, virginia December 12, 2021 "Clear explanations and answered all my questions"
ms jones J. richmond, virginia December 11, 2021 "Brandon solved the problem quickly, and was very helpful with his explanations."
william J. petersburg, virginia December 08, 2021 "The tech did not know any thing about the google nest thermostat all he did was hook up the wires I did everything else. The company did give me a little break on the cost $99.00 in stead of the $234 they were going to charge me before I informed them that I was told if I joined a group plan that I would only be charged $5.00 a month for repairs and visits but in the end its ok"
vance m S. n chesterfield, virginia December 06, 2021 "Technician was very professional and knowledble"
ms kittrell K. richmond, virginia December 06, 2021 "Technicians performed a thorough service by going into the basement to visually inspect equipment. Mr. Justin and Mr. Brian were professional in customer service presentation and knowledge of explaining technical information. The plumber sent did not resolve the problem and still charged a fee."
andrew W. glen allen, virginia December 04, 2021 "Brian provided professional service, showed respect for our home, and explained clearly the condition of our heat pump. He also got information about our hot water heater, so that appropriate servicing of it would be suggested by Service Experts as necessary and recommended."
mr menkes M. richmond, virginia December 02, 2021 "Same day service. He knew exactly what to do and did so quickly and effectively."
steven T. richmond, virginia December 01, 2021 "Your personnel were knowledgeable, polite and thorough."