Eveready Service Experts Reviews

"We were expecting someone to come out who could help search for a leak, but instead the individual came out to quote the cost to search for the leak. The cost was very expensive and yet we had another company who came out, quoted a cost and replaced the water line. We were able save over $4000.00 and the company who did the work did a professional job and was highly recommended."

"the technician came on time and installed the water heater well"

"Your representative was extremely friendly and was willing to answer my questions."

"Technician arrived on time and was very personable."

"ALL WORK DONE IN A PROFESSIONAL MANNER"

"Quality personnel"

"Shea & Cam were very courteous. I heard them laughing outside, which means they like working together. They are very polite and respectful."

"Very professional and helpful. Explained problems and remedies."

"I wish they had checked all the inside vents"

"Professional, courteous, explained what they were doing, answered all questions, arrived on time, pleasant, and helpful."

"Came in very professional went right to the issue and offered a package to assist"

"Travis took the time to troubleshoot the issue and recommended the right solution. Thank you, Travis!"

"He was on time, did the job efficiently and was pleasant."

"Bryan is very efficient and knowledgeable."

"Very professional and knowledgeable. Pleasant personality"

"Tech could not diagnose the problem. He told me to contact the previous person who did the work, and still charged me a $99 'trip' fee. While I know this review will not get published, I hope this gets the attention of someone. I understand the trip fee is part of the policy, but I do not think this is fair when the tech could not even trouble-shoot the issue. He told me if I am unable to resolve the issue, I should call them back. To be charged another trip fee? I plan on taking this to the BBB."

"Technicians were on time, stayed on task all day and were clean with their work. I was satisfied with your service, but I have not received my receipt showing a zero balance for the product and installation."

"Excellent customer service and extremely knowledgeable"

"Did a great job as always"

"Technician very friendly and efficient in his services"

"Very professional and friendly."

"Technician Christopher Lockett is always very professional, does a great job in keeping our furnace/AC unit running, and is good to explain any concerns or problems with the equipment. He talked about the Service Experts Advantage Program during this latest visit."

"I was satisfied with the service received."

"Trevor was on time for the appointment (early, in fact). He took care to wear shoe coverings so as to avoid tracking dirt everywhere. He was very polite and got straight to work. He was professional."

"Very informative, polite, very helpful."

"Elijah was very knowledgeable and informative. Great customer service. Very courteous and respectful of my house."

"Bryan was very professional and polite. He was on time and the service was done in a short amount of time. He also explained everything that was done."

"Trevor called, arrived on time, was very courteous & professional"

"Tech's were excellent !"

"Technician was professional, knowledgeable and had a wonderful personality. He represents the agency well."

"eric, did fix the problem .he was efficient and courtious."

"He is very professional and knowledgeable in his craft."

"Trevor was very respectful and maintained social distancing. Was able to get both the AC and heater serviced quickly. Called and let me know when he would be here."

"filter was changed quickly"

"Trevor and and other techs were professional and thorough. Trevor is a honest and hard working individual, he should be a valued employee and given opportunity to grow in company as he is well ahead of other employees from this company that have shown up at our home to do servicing. The only I rated continued service and recommending this company is because the service just done was paid for and performed last year by other everyready techs and the work wasn't done correctly or not done at all looking in the ducts prior to recent cleaning. We also had a plumber show up who was very unprofessional and confrontational with my wife, makes me doubt the work and integrity of this company. Trevor is great tech though and a great employee."

"I am always pleased with the service that the person provides. Helpful hints--Give my best regards to Roger & congrats on promotion. I will miss his expertise"

"Bryan did such a thorough job an was very polite an seems to love his job would use him every time we do our pm if we can yall need more like him"

"Did a good job and very professional"

"Trevor was great in all respects"

"Only thing that prevented a 10 was that there was not a hose on truck-long enough-to hose down outside unit"

"Quality and dependable work done, plus follow up work was diagnosed."

"Bryan was very polite yet friendly, very confident in what he was doing and extremely thorough in his systems examinations. I don't know if you all are competitively priced. I just know you are who I want looking after my HVAC!"

"Good service."

"Efficiency and politeness and punctual"

"Technician arrived and did the maintenance as scheduled. No issues."

"Running late, but did call. Very courteous. Did not have replacement filter on truck. Said they would call back this morning. Its 4p, and I havent heard anything."

"He did an excellent job on the project."

"parts left behind, had to recall the tech for an explanation. Also, other sales person accompanied the tech."

"Excellent service, timely, knowledgeable"

"Did the best to keep system operating professional"

"He took his time and went through the system and checked it thoroughly."

"Quick response. Ontime"

"Eric is very nice and very knowledgeable! I have confidence that he knows what he is doing, and is looking out for my best interests."

"Roger was on time and completed job in a timely manner."

"Two person tem - both explained their service well, were on time, and very efficient."

"Dennis and AJ were knowledgable and professional. cleaned up the area when finished and were respectful."

"The plumbing repair was done promptly and efficiently."

"Respectful, courteous and efficient"

"Thorough and nice techs."

"Technician was professional and arrived the exact time of th appointment. He explained reason for visit and provided information regarding his findings from his inspection."

"Good job"

"On time and proficient at his job. Friendly and helpful."

"Elijah was fabulous, he was thorough and knowledgeable. He had the leak fixed in no time"

"he did a fine and thorough job"

"Great Customer Service"

"I'm a long term customer and Eveready Service Experts has always had my best interest at hand. The staff and technicians are professional and courteous and pleasant. Thank you for servicing a Happy customer."

"quick - efficient - polite and helpful"

"He was on time, attentive to what was needed, but did not linger."

"Technician was courteous and informative."

"expert service."

"Very courteous and knowledgable. Did great job and put all things back where they were."

"Charles was great and provided me with a lot of information about the age, condition of my unit, which I really appreciated. Gave me lots to think about."

"The guys that installed our unit were professional and took the time to show us how our thermostat worked and answered any questions we had"

"Always satisfied with service!!!"

"Courteous, prompt, efficient delivery of services"

"Elijah knew what the problem was and after his inspection, was proven to be correct. He was personable and courteous."

"The service techs arrived during the time promised. They were friendly and professional."

"He was prompt, helpful, and knowledgable"

"Cancel my Thursday installation"

"2 techs came to give me a second opinion about a problem I was having with my oil fired furnace. They were professional and upfront with their recommendations. No actual repairs were done at this visit. But I valued their assessment of the problem."

"The technicians came out quickly, took care of the issue, and explained the problem in a way I could understand."

"ALL WENT SMOOTH"

"Helped me to understand my system"

"Time was scheduled, technician came. I don't know what he did, but I presume system is functioning as it should."

"he did his job"

"Technician worked efficiently and provided the details when completed. He also setup a service plan for one of my HVAC units that had expired and was able to perform checks for both systems at the house."

"I appreciated being able to have someone look at the inside plumbing but found the estimate for fixing or replacing the shower/tub faucet extremely high."

"Not technical so to the best of my knowledge job was okay"

"Bryan was courteous, knowledgeable, and professional."

"Professional and friendly"

"Very professional, and courtesy and willing to answer all questions that was presented. He explained in complete detail everything that we needed to know regarding our new system."

"The technician team of Sheay (sp?) and Cody came out right before the giant ice storm after I noticed that ice seemed to be building on the fan blades of the outdoor heat pump unit. They knew right away that it was a potential problem with the severe weather coming that weekend. They proactively adjusted the system to make sure that we would have 100% performance and reliability of the heat pump during the extreme weather. They were very professional and knowledgeable, which I appreciated because they were on duty for a long night and weekend of service calls."

"They were professional and fast. Will refer them anyday"

"Technicians were very knowledgeable and explained in detailed what the problems were."

"Prompt, efficient, personable."

"Very professional and explained every detail to me so I could clearly understand."

"Very thorough and mannerly"

"Very friendly and knowledgeable"

"The ease, promptness and customer service oriented team that addressed my issue. Technicians have always been and continue to be courteous and knowledgeble."

"Rather quick inspection. I found a screw on the floor which was missing from the outside A/C unit and somehow found its' way onto the floor next to my furnace after the tech left the house."

"In January 15 was the first time in years I followed the guy down to the basement. I was horrified to see that someone in the past sat on my heating vent. When I moved into this home I had all heating air wrapped and it was sickening to my stomach to see what it looks like today. When this happened I dont know because in the past I never followed the guy to the basement. You have to pass over the vent to change filters and I get done twice a year."

"Nice guy. Did his job efficiently and with excellent knowledge of the equipment. In a phrase: "He knows his trick and does it well.""

"He was prompt, polite, and great at his job! I was thankful he knew the layout of my complicated building and could complete the service perfectly!"

"Excellent job-Took time to explain what he was doing and did it well."

"Very customer service oriented. Abided by Covid guidelines at all times."

"Said they could fix hot water heater, charged $168.00 & didn't fix."

"Tech provided explanations and showed me what concerns he had"

"Honest about work done"

"They were prompt and at home just minutes after calling."

"Quick response, quick and thorough review, clear price quote."

"Friendly, fast and safe service. Service Technician answered all my questions thoroughly and was patient and knowledgeable."

"The technician was successful with correcting the thermostat. The noise was seemingly a temporary fix due to it returning with annoyance and frustration for me.."

"Austin was great. Very nice and informative. Always a pleasure to deal with."

"Hello, I never got a quote for my recent visit. If you sent it could you please send it again thank you"

"He did a great job"

"Accurate repair by a pleasant employee"

"Very knowledgeable & changed settings for me."

"ALL WENT AS EXPECTED"

"Terrific tech who explained the issue well and took the time to tell me what to expect."

"They identified the problem quickly, dealt with the circumstances and "emergency", kept the client informed, answered questions directly and were courteous at all times."

"The persistence of the technician solved the problem and it was fixed in time of the 29F windchills today! I so appreciate the integrity and the patience he showed. It is why I have used Service Experts for 30 yrs, now?! I don't know if pricing is competitive or not; I know the quality of the work."

"Roger is the best!"

"Very professional and looked for the simple solution first."

"The consultant was knowledgeable, friendly and courteous. He explained the results of his inspection clearly and was sympathetic to our situation."

"Efficient, courteous"

"Clean, kind, educated me, no surprises, very efficient, cared about my issue, fixed it when and how she promised. Michelle is excellent!"

"The technician that came out he was very professional, very patient and throughout the examination of the problem, he checked it and told us what the problem was and what our options were."

"Good service and timely arrival."

"Tech was very knowledgeable and showed respect to me and consideration to my home."

"New installation sounds much quieter than older unit. Also, the instructions on the panel are easier to read."

"went right to work & fixed problem."

"The Technicians were polite, knowledgeable and mindful of wearing masks."

"Service was prompt even though it was already about 8 pm on a Sunday night. (Our gas boiler had stopped working.) Roger was great."

"The technician listened to my issues and tried his best to resolve them"

"On time efficient. Same tech as last tuneup so he was familiar with everything"

"The tech was prompt & knowledgeable. He let me know if the issues found during the visit, yet was in no way pushy, which was great, thanks."

"He was thorough and was in and out without making a mess."

"Bryan was very thorough and took the time to answer my questions."

"I had no concerns with the service provided."

"Brad was punctual, friendly, polite, and very professional. He promptly and clearly answered my follow questions."

"Chris is always awesome. I tracked him down since we have used him for over 14 years. Super and always on time and courteous. Knows his stuff!"

"Austin was very polite and helped the best he could. He told me he didn't think it could be fixed and he was right. He got me in touch with Brad who helped get me set up on the Advantage plan. Brad was very knowledgeable and helpful."

"prompt professional service"

"Corrected the problem quickly."

"Excellent Customer Service, expertise and transparency."

"The technician was early which was GREAT! He was very personable and took time to show and explain what he was doing and why."

"The man who worked here told me about a certain way I should have placed my covering for the baseboard heat in my kitchen, which sits beneath my pantry shelves. As soon as this was done, the heat flowed out from this closet making the whole room warmer. I was very pleased as no one had ever told me anything about the correct placement of this shield."

"Tech arrived quickly after I called, and issued was resolved quickly."

"I call back the next day and was not satisfied with office service"

"he came in did what he needed to do to fix the problem, and explained to us what the problem was"

"Shea arrived on time and kept me posted as to what he was doing"

"Staff were professional and personable. Provided information to help me understand the process."

"good service"

"Very professional and on time"

"On time and finished quickly."

"Need a technician to return to clean the outside unit. The day he was here, he could only work inside because it was raining too heavily."

"would have been a ten if the water heater was not defective to begin with. Tohave had this much trouble with a new water heater is not good. If I still had aquatherm heating, this would have been a disaster."

"He had a hard job to do and completed it well!"

"Trevor did a great job, but he forgot to turn the breaker back on, necessitating a follow-up visit after a cold morning and no heat."

"Work was completed as specified in a timely manner."

"Charles carefully explained the small amount of oil in our pan, made certain our system is working according to spec's, noted that our evap coil is rusted. Will make notes for serviceman who will do our spring check-up."

"Everything was good"

"Professional, courteous, knowledgeable, and efficient technicians. They called ahead and arrived on time~ observed COVID-19 precautions"

"Prompt service, very nice technician, very helpful"

"Eric arrived on time, did the work, and cleaned up after it was done."

"Repaired"

"Charlie was first here on Saturday, but because of the ice build up on our heat pump, said he or another technition would have to return on Monday after the ice had melted before any work could be done. Charlie arrived early this morning, diagnosed our heat pump problem, obtained the proper part(s) for the repairs, and completed the work efficiently. He was respectful by wearing his mask, observing proper COVID-19 distancing protocals, and he was extremely polite!"

"Both young men efficient polite & knowledgeable!"

"The technician was polite and friendly. He explained what he did."

"Technicians were very professional."

"Found and repaired the problem."

"Kind and very professional"

"The Gas valve Was not turn back on the the service guy left. I had no heat for 3 days. He was distracted by the second guy who was an overseer. I was happy that when I figure it out & call you came the same day & turn the gas valve back on. Its not the service guy fault it was the second guy who kept talking to him the entire time he as working. Where I was sitting I heard everything."

"This time was fine, BUT when the system duct system was cleaned damage was done to the ceiling. I called the office and I was passed on to Andy. I was puzzled about the damage to the ceilings and the amount of dust which was almost as bad as prior to the cleaning. Andy discounted my concern and talked to me with much disrespect!"

"The quality of work provided, dedication demonstrated by the service tech, and his level of professionalism."

"Technician is exceptionally friendly, respectful, courteous, and professional. A real asset for Eveready."

"nice group, early, polite, professional, safe, and completed the job. Chris was excellent, Jeff was excellent and came to the house after job to adjust electrical issues and replace decal. Did not place carpet rugs down nor vacuumed it upon completion. The units fell off of the dolly while moving, and ground cover trampled. Some challenges with negotiations but all worked out professionally. Steven was helpful."

"The service is satisfactory."

"Problem solved on room heat pump/ac unit"

"Neat, clean, honest & skilled."

"Roger is highly competent."

"Elija did a wonderful job. He was competent, thoughtful in keeping me informed and prompt. A pleasure having someone who knows what he is doing."

"Was surprised when went to check outside unit had leaves left inside. And made rough noise the other night. When it never did before."

"Eric is an excellent technician. He provides good service. He talks to you and explains things to you. I would recommend Eveready Service Experts to anyone looking for good service"

"Very knowledgeable."

"Your company has never disappointed us."

"Chris came on time, went straight to work. He finished in a timely fashion and put everything back the way he found it. Chris was very professional and mannerly."

"The service tech was prompt, gave helpful information and completed his job efficiently. He covered his shoes in the house and wore his mask!"

"Knowledgable plumber and quick work."

"Charlie was polite, very helpful and explained things as he went along."

"Very polite service technician"

"Polite and efficient, gave tips for future items of maintenance"

"Nobody is perfect"

"I have had multiple plumbers working here over the last week. I dont recall the name of the initial two young men. They were both very nice but had some difficulties installing our very large water tank. We then had some other problems related to the circulating hot water pump. We were seen over the weekend by Elijah, who was a great help. He then returned today and installed a new pump. Elijah gets a 10 rating from us. Its hard to grade the original guys because they gave it their best and we had problems that may not have been related to their performance. Our pump was working before the installation, however. The weekend response was of great help to us, since we werent quite sure what had gone wrong. All in all, it was a tedious but positive experience."

"Serviceman came out on a weekend day and made every effort to be sure our plumbing problem was corrected."

"Charlie has been here before so he knows the layout fairly well."

"polite and respectful to me and my home."

"This first tech Justice came out to service my system and he turned out the funice and I had no hot water. Had to put in two tickets to go get another tech to come out and light the funtic again. I had to go all night and the next day without hot water"

"Austin was very courteous and polite and completed the the job with skill and efficiency. I was concerned about rust on the flu pipe and he replaced that section."

"The technicians showed respect for myself and my home. They made sure I understood what they were telling me and continued to ask if I had any questions."

"Was quoted one price and was charged another....a rip off. This is how they get business by telling customers they can work with you.Technician was rude and disrespectful. Stated to me to not argue with him."

"Answered all questions"

"100"

"100"

"EXCELLENT Staff!!"

"Travis goes above and beyond. Id refer him to everyone I know"

"My problem was not completed"

"Friendly, efficient, knowledgeable service technicians."

"On time, scheduled in advance, reasonable price."

"courteous and efficient service people"

"Prompt, good communication, informative, appropriate level of friendliness, skilled"

"very thorough, great job"

"No issues"

"Tech was very courteous. Appeared thorugh and knowledgeable."

"Open room doors"

"The crew was professional, efficient, quiet, clean and kept us apprised of everything happening."

"The Techs got right to the job at hand. We had everything they need to get everything done. No running back to the shop for forgotten things."

"Prompt and professional"

"Excellent technician-Austin"

"Austin is quite thorough, explains the system,\ when questions asked, polite, neat, and helps you to understand how it works if necessary."

"JOB COMPLETE"

"Arrived on time in a professional manner and proceeded to complete his task."

"experienced technician, accompanied by a sales person who tryed to sell me a new hot water tank . There was nothing wrong with my tank."

"The technician was very knowledgeable and answered my questions easily and informatively."

"Please stop trying to sell me a new system!"

"He provided tips and explained what is needed to improve the unit"

"they was very nice, respectful and well aware of there duties. very easy to talk to."

"Jonathan was respectful and explained everything to us. He was able to fix the problem."

"Knowledgeable & easy to work with"

"On time, very thorough, polite and efficient"

"Byron Robinson and the young man who came with him were most polite, capable, and performed to my high satisfaction. I am a long time customer who had abandoned Eveready."

"excellent work, pleasant technician"

"Good, quick prompt response to our service needs."

"Efficient. All services covered, including some not done in other recent visits."

"Tech was responsive. Informative. Did everything he could to satisfy us."

"Elijah fix the problem we were having and was very professional."

"always efficient and courteous"

"Traverse is very efficient in his work. He lets me know what's going on and answers all my questions and takes care of my heating and air concerns."

"I was called to let me know your technician could be early. He was very friendly, knowledgeable, and thorough.."

"professional technicians always honest"

"Chris was polite, friendly and efficient"

"I am having a issue and the techician went out his way to solve the situation."

"He was efficient and very good at explaining everything"

"The service was fine, but even tho the three of them wore masks, they all ended up in my kitchen. My husband and I were too surprised to say anything at that time, but we were wondering why we were even in the kitchen, and got upset after they left. The unit in in the laundry room. And there is a pandemic going on."

"on time, answered all my questions, polite, thoughtful of my property and my pets"

"Technicians were friendly and clean."

"You scheduled my appointment and kept me informed about when the technician would arrive. The tech, Chris, was professional, took time to inspect my heating system thoroughly and patiently answered my questions."

"He is very knowledgeable and efficient."

"They stayed with it til the problem was fixed. Good attitudes the whole time"

"Very courteous and professional. Contacted me when job was complete."

"Came early, worked efficiently. Very pleasant tech."

"Customer Service Oriented Service Techs from EverReady"

"Travis has provided service to both our heating and cooling systems for many years. My husband always requested him because he knew our equipment, is thorough and very helpful. Following my husbands death I continue to request him."

"Took two other attempts with two other companies; you all finally fixed what turned out to be a pretty simple problem. Thank you. You were highly recommended to me by Sherry McCormick. Great referral. Will switch my HVAC servicing from Bremac to Eveready."

"Technician was very polite and had the problem taken care of in a matter of minutes."

"Jonathan was great. Wore mask"

"We had a great service .Austin was very professional and explained how he was going to fix the problem we had.and answered all our questions and concerns.."

"Elijah is very knowledgeable. Was familiar with the problem and was able to finish in timely fashion."

"Came on time and were efficient"

"Professorial, cordial, manners and prompt."

"Because I never rate anyone higher than an 8.6"

"Easy to make an appointment. Arrived on time. Worked efficiently."

"Great tech and was early"

"Vey prompt and helpful"

"Professional informative"

"Jonathon was courteous, polite, and cooperative."

"Technician was good, but I wondered why I had to wait 4 dayus for the part since it is a part that fails frequently. IO would think Service Experts could keep them stocked."

"My appointment time/date was not confirmed...no confirmation was sent to me by email or phone as instructed when I did the online appointment. I was at the store and upon arriving back home, the technician was sitting in my driveway!!"